Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• Last month we announced our Excel/CSV export for competitor analysis reports. During the month, we have improved our CSV exports with your feedback to make them more organized in the data structure meaning and easy to import to other platforms such as Google Data Studio.

• NPS is live again! Please share your feedback with our single-question survey so we can follow up your journey through our platform. We can assure you that, we are checking every single comment and depending on your feedback, offering 1-1 meetings to understand deeply if anything concerns you.

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• Not a big deal but we have improved our administration panel on the platform with small UI touches. Now our lists are more clear and easy to navigate for the people spending time on the area.

• Our commitment on creating more transparent company is still priority and due to for this vision, we have updated our Cookie Notice, too. You can always reach details about cookies we are using to improve your experience right here.

• Are you familiar with Facebook Debugger? Our updated ebook is ready for you to deep dive into amazing abilities of this feature. Just check out here.

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• Sometimes we do not need to compare current data with previous date while reporting and waiting for old data is surely increasing our waiting time. To prevent this unpleasant experience, we have put a new checkbox to make this process upon your request 🌈 

• After our latest improvement, exporting your conversations got much friendlier and faster compared to old versions 🔥 

• We always wanted you to make the right choice for your social media management tool. For sure, we would be glad if your choice is our platform, but the most important part to contribute your growing process 😎 To make this easier and let you compare us with other tools, we published our comparison page lately and you can visit it here: https://sociality.io/socialityio-comparison

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• Our Engage module met with it's fresh and much better input area last month. By this improvement, we provide faster and good looking experience during your reply operations 🏃💨 

• We have merged most important graphs into simpler report sections on the Facebook. Now you do not need to get lost into 5 different sections 😂 And your metrics are available with easier navigation!

• Sometimes our customers delete their posts on the social media platform itself and turning back to our platform to create a new one. But during this process, they were still seeing the old post or they want to delete it on our platform too, they were not getting any information about that the post is already deleted. Now we solved this problem with 2-way sync ability of deleting posts ✌ 

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• Feedback is the source of our continous improvement. That's why our survey is live again and we are looking forward to hearing from you 😍 

• Not much, but now when you copy paste your links to our Publish module, we are scraping the details of the link much faster and without needing focusing out the input area 🙌 

• Growing your followers on the Instagram is now easy, thanks to our guideline 👻 In our plans to commit more efforts to support your learning, we updated our most downloaded e-book which is available here.

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• Our VAT integration is completed so you can create your invoices with your VAT number to avoid extra taxes 🙏 

• Lifelong learning is crucial especially if you are in digital marketing area. To support this, we are committing more efforts in our educational materials and as a result we are updating our e-books for better reading experience 📖 

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• No need to talk your response rate and speed is crucial on the social media. However you could create your reports on Report - Conversation Activities to measure your performance, this report type had some issues on creating process. Now we have updated this and you can create your reports much faster 💥

• Now we are syncing more than 1.000 replies to your tweets daily on the Twitter. This extra synchronization helps you to not miss any replies if you are having a lot in a short time 👍 

• We respect your privacy and always trying to be more clear about your preferences. As a result, we have updated our Profile section with more information and now you can disable our updates - which actually would make us sad 😞 

• It's much more clear to track conversation activities in our Engage module now 😍 

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• In your YouTube reports, we were updating your last 200 posts daily. But we have a good news for video-oriented customers! Now we are updating last 1.000 posts everyday to let you catch up with what's happening in your channel 💥 

• If you are using our mobile application for your Instagram publishing, you will like it. While you were pasting your caption to Instagram, we were not able to paste the format of the text such as breaks etc. But now you can paste your caption to Instagram without thinking about how format it again 😍

• Faceboom private messages a bit tricky for sending photos. Now our upload process is updated and we are letting you reply with photos with our 2 step uploading process.

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• We have updated our counter on publishing process to make it more visible.

• On our Facebook publishing process, you can mention other Facebook pages with simply using "@" icon. But sometimes pages share the same name so now you can go to URL to check if you are selecting the right page.

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• For limited users, our free trends tracking project is implemented to platform for beta ✌ 

• Sometimes our customers may see missing profile pictures of their engaging followers on the Engage module, but it was until now. After our backend progress, we created a new indexing structure for this problem.
  
  

• Again on the Engage module, the problem with seeing your own page on the message list on the left bar is also solved. Our new indexing structure was also including this improvement.

Best,

Sociality.io Team