Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• Last month we announced our Excel/CSV export for competitor analysis reports. During the month, we have improved our CSV exports with your feedback to make them more organized in the data structure meaning and easy to import to other platforms such as Google Data Studio.

• NPS is live again! Please share your feedback with our single-question survey so we can follow up your journey through our platform. We can assure you that, we are checking every single comment and depending on your feedback, offering 1-1 meetings to understand deeply if anything concerns you.

Best,
Sociality.io Team