2022 Wrapped is here for Sociality.io!

Wow, what a year it's been for Sociality.io! We couldn't be more thrilled to share all of our accomplishments with you 🤩 From boosting performance and reliability to adding tons of new features and expanding platform support, we've been working tirelessly to make Sociality.io the very best it can be for you, our lovely customers 🤍 Whether you're just starting out on your social media management journey or you're a seasoned pro, we wanted to get you covered! Thank you for choosing Sociality.io and for being a part of our journey. Here's to many more exciting years ahead 🥂

In a nutshell, here's what we've been up to in 2022:

TikTok Analytics integration

TikTok Analytics has been available as Open Beta with Sociality.io for you to never miss the opportunity to grow 🥳 

Here is how you can benefit from Sociality.io TikTok Analytics in a nutshell:

🙋🏻‍♀️ Summary cards – where you gained insights on your TikTok strategy

👥 Audience insights – you got to know your TikTok audience better

🎯 Engagement and view distribution tables – where you discover that uncovering the best times for your TikTok content is a piece of cake

#️⃣ Hashtag analysis – allowed you to discover the hashtags that work best for you

👌 Postcards – that covered the complete TikTok post details

We have also created a sample report where you can easily see how the report will look 🤗

Preview TikTok sample report

Instagram Reels integration for all modules

That is pretty straightforward: We have completed the Instagram Reels integration for all of our 5 different modules in 2022. Here were the features available with Sociality.io while you were managing your IG Reels:

Publish: Shared reels directly.

Engage: Managed the Reel’s comments.

Listen: Previewed the Reels containing the hashtag you searched.

Analytics & Competitor Analysis: Generated Reels reports.

"Views" feature for reports

We believe that we are providing the most comprehensive and detailed social media analytics reports. So that it becomes much easier for you to find meaning in data scattered across all your social media channels. Well, we had that approach but with a new style 🤗

✨So we introduced our “Views” menu to you in 2022 ✨

It was allowing you to customize your social media analytics reports as you prefer. This feature allowed you to easily create views containing only the metrics you prefer and report or export them.

Here was how it in a nutshell:

1. Simply go to the Analytics module. 
2. Click the “Views” menu on the header.
3. Click “Add new view.” 
4. Select the insights and data you want to evaluate.
5. Voila! You are done! (Yes, it is that simple 😌)

"Team performance" reports

😩 Grappled with overflowing social engagement? 

😏 Buried under tons of notifications for digging for important messages? 

🤯 Battled to collaborate as a team? 

🤟 All was over! It was our pleasure to assist you on that journey 

We were thrilled to announce that the “team performance report” was live! Well, sounded good, but what did we actually mean?

What we mean includes but not limited to ⤵️ 👀

• Customer support metrics to unlock the power in your data 🔓
• Monitor your team performance and gain actionable insights 🔥
• Conversation activities insights to lead the conversations 🦜
• CSV and XLS format to export your reports 📄

Updated: Analytics module

As always, in 2022, social media reports were again an inevitable part of effective social media management and marketing. It was for sure! So, we improved our Analytics module in different aspects! What we have added includes but is not limited to ⤵️

New look and feel for reports

Hold on to experience more comprehensive but direct-to-point representations of the social media reports we designed for you. We wish these new and fresh look for reports will help you to uncover meaningful insights that contribute to more successful social media marketing campaigns 👌

Optimizations for report export

We were getting feedback on long waiting times and large file sizes in reports that were exported 🥲 We heard your feedback and made some improvements to the reports export process 🚀 Now, you can export your reports much faster due to the greatly reduced size of the exported files.

Let’s summarize what is waiting for you while exporting reports with numbers ⤵️

• Our improvements have accelerated the file export process by ≈60%, and your waiting times will now be much less.
• The size of the exported files has been optimized, and the file size has been reduced to around ≈3MB, which used to be around 10MB.

XLS-CSV exports for Analytics

Social media page reports include so much insightful data for your brand and social media strategy. With the help of page reports, you have easily managed your online presence and set realistic goals for your social media management without all the tedious data collection. What is better than having such a report is to export those reports for many different formats – like PPT, PDF, CSV, and XLS. In the end, you chose the format you felt comfortable with, and we handled the rest – it was our pleasure!

Hashtag analysis for Analytics and Competitors

We use hashtags every day to reach more people with similar interests, but what about measuring their efficiency? 🧐

Well, it is so easy now because we have added the hashtag analysis table on page reports under the Analytics and Competitor Analysis modules in 2022. 

All you need to do is to discover the hashtags that work best to increase your social content’s reach and engagement. Moreover, you can simply track and uncover the hashtags that are used and worked best by your Twitter and Instagram competitors. Stay in the loop with hashtag analysis, and enhance your social media management experience by getting more done with less.

Enriched Twitter metrics for Analytics, including paid insights

We knew metrics were the heart of Twitter management, and tracking them was essential. So, we wanted to make that process better by updating the Twitter page report postcards. This improvement on the Twitter metrics was aimed to allow you to see, manage and measure the new metrics such as impressions, video views, or clicks. Moreover, we enabled you to see your Twitter posts organic or paid distribution, too.

LinkedIn API integration

In 2022, one more API integration was completed! We have implemented the new and updated LinkedIn API. This new LinkedIn API was allowing you to manage your LinkedIn comments and page mentions easier and faster via Sociality.io.

Instagram Carousel publishing

Remember the times you were traveling around the Sociality.io desktop app and mobile app when publishing your amazing Instagram carousels? It was gone in 2022 because we updated the Instagram carousel publishing process – it became “direct publishing” 🥳 All you need is one click and then bumm 🚀

Focus on the carousel posts that will help you to customize your feed and increase engagement ✨ We will handle the rest for you in 2023, too ❤️

New badges from G2

🎉 We are glad to announce that we have received 4 new badges from G2! These badges represent our achievements and accomplishments on the G2 platform. They are a testament to the hard work and dedication of our team 💪 We are proud to display these badges and continue to strive for excellence in all that we do. 

Thank you to all of our amazing users for supporting us in 2022 💜 Your loyalty and feedback mean everything to us 🙌 Thank you for being a part of our community. We value and appreciate each and every one of you. Here's to many more exciting years ahead together 🥂

Ready for Christmas? It is almost there 🎄 

Christmas is almost there, and the spirit is something else! It is magical how fast the days passed, the trees shed their leaves, and the year was almost over…Long story short, we took Christmas as our inspiration this month and had some optimizations, and made changes to Sociality.io. This is our gift to you 🎁

Wishing you a holiday season filled with joy, love, and all the things that make your heart sing. See you next year 😅

Here is our summary: Sociality.io in November 2022 ✨

Compare options for “Team Performance” reports 🌞

We have made a really straightforward improvement in Engage Module 🙂 We have added a new button called “Comparison” on our Team Performance reports. From now on, you will be able to use this “Comparison” button to compare your metrics on the Summary card on your Team performance reports. So, you will be measuring how your team is managing social engagement, which parts to improve and what actions to take for a better social media management experience, and so on.

All you need to do is activate this “Comparison” button and select the data range you want to compare the data on your Summary card, such as:

• New conversations
• Replied conversations
• Closed conversations
• Median time to close, and more!

Our newsletter is now on LinkedIn ⚡️

Once a week, we prepare fresh insights, tips, and strategies for social media marketers to drive value for their social presence. In case you do not want crowds and chaos in your inbox, you can simply subscribe to our weekly newsletter via LinkedIn. By doing that, you will be keeping up with what is happening in the social media world while surfing on LinkedIn 🤗

Here you can reach out to the previous newsletter and simply subscribe to our weekly newsletter on LinkedIn: https://www.linkedin.com/newsletters/7003326392016715777/ 🙃

In case you want to get  fresh insights, tips, and strategies in your inbox, please visit and subscribe: https://sociality.io/blog/category/newsletter/ 

The app is now better than it was 😍

It is perfect for integrating new features and improving the existing parts of the tool. It was what we were doing all the way here, actually. This month we decided to take a stop and dedicate ourselves to optimizations on the tool mainly. 

A bit heartbroken that we can not just show them with fancy words and cool visuals this month 🥺 However, we are glad that we've made significant optimizations to our product to improve performance and speed. This means that you'll be able to use it more efficiently and effectively without any noticeable changes to the features you're used to.

• Mobile: General system improvements are made successfully ✨
• As always: General system improvement on the tool 🤗
• Analytics module: The problems happening with the time in the comparison section while exporting reports are fixed.
• Engage module: UI problems related to page visuals and moderation icons in the Engage module have been resolved 🥳
• Reports: The errors experienced in the panel while creating reports covering long date periods and containing a lot of data were solved. Feel free to create reports like that now ⚡️
• Engage module: Happy exporting! We have resolved the issues experienced when exporting the conversations 💬
• Anything else? We are here to help 👉 support@sociality.io

We have someone to introduce 🤗

It is a pleasure to share the good news with you folks! It’s been a while since we introduced our teammates. It is again the time 😍 Let me introduce our new team member Eyüp to you! He is a “Frontend Developer” on our team and helping Sociality.io with his outstanding contributions 👌 Let’s get to know Eyüp better.

Eyüp mentions that he is a strong nature lover who likes camping in nature a lot ⛺️ Listening to music is an inevitable part of his life, so it is not a surprise that he spends over 40000 minutes a year listening to music 😁 Also, in his spare time, he enjoys watching game streams 🎮

Happy Halloween! (We know we are late, a bit 🥲)

What is the similarity between Halloween and Facebook? The answer is “evolving.”

Halloween was originally observed as “All Hallows’ Eve,” a religious celebration to remember and honor the dead. Facebook was the idea of Mark Zuckerberg and his friends’ website that connects all Harvard students. But now they evolved a lot! These days, Halloween is the time of year that grocery stores sell frightening amounts of candy, and people spend hours creating scary costumes to debut on Halloween itself. Facebook is connecting the world and leading the social media world!

Anyway, long story short, social media is essential for our world now. Let’s keep celebrating Halloween and working with and for social media – as we did 🚀

Here is our summary: Sociality.io in October 2022 ✨

TikTok Analytics is now Open Beta with Sociality.io!

Stats says that TikTok has 1 billion monthly active users as of January 2022 — what a massive marketing potential to cover! When that is the situation, of course, we are in the game for you 😎 TikTok Analytics is now available as Open Beta with Sociality.io so that you will never miss the opportunity to grow 🥳 

Let’s unlock your TikTok potential and reveal the power of your data. Here is how you can benefit from Sociality.io TikTok Analytics in a nutshell:

• 🙋🏻‍♀️ Summary cards – where you can gain insights on your TikTok strategy
• 👥 Audience insights – that allows you to get to know your TikTok audience better
• 🎯 Engagement and view distribution tables – uncovering the best times for your TikTok content is a piece of cake
• #️⃣ Hashtag analysis – allows you to discover the hashtags that work best for you
• 👌 Postcards – that covers the complete TikTok post details

We have even more! Just visit us here. 

We have also created a sample report where you can easily see how the report will look 🤗

See new reports

Customize the date and number format on Analytics 🤟🏻

On the Analytics module, we have added four different dates and two different number formats to our tool. So, now you can easily select the date and number format you are comfortable with using. All you need to do is follow these steps:

Step 1: Go to the Sociality.io home page.

Step 2: Click the “Profile” icon in the left corner. (Or, simply click here)

Step 3: You can now see the screen that will allow you to select the format you want to use. 

Step 4: Enjoy the customized social media management experience 🤗

Fun fact 🧚‍♀️

There are different formats for the date and number representations all around the world. We wondered why and what is the reason behind it. Nothing really logical popped up 🥲 However, if you wonder like us, here is an article for you to see countries and how they use those formats. 

Also, here is the most commonly used formats – just for the general culture 🤗

Updated pages on the platform: Profile 💁🏻‍♂️ and Security 🔐

We are constantly trying to improve your experience with Sociality.io. So, we improved the Profile page and Security page. Let’s dive into the details of the updated pages, what kind of changes are waiting for you, and what are the points we improved:

Profile:

Security:

Enriched LinkedIn management with “Mentioned Media” 🥳

We have implemented the new and updated LinkedIn API – as you may recall from our LinkedIn API update announcement. This new LinkedIn API allows you to manage your comments and page mentions easier and faster via Sociality.io. We have announced that LinkedIn comment management was available with Sociality.io and now Page mentions joined the party, too!

All you need to do is update your access key to benefit from the new LinkedIn API 😎 Have some questions on how to update it? Here we have a guide for you on “How to update your access token” 🤗

🚨 Worth checking update: Terms of Service and Privacy Policy

We have updated our Terms of Service and Privacy Policy. 

Sociality.io is built from the ground up with users' rights to privacy and information security in mind. To keep our services to the highest standards, we invest continuously in our infrastructure and updated our Legal Documents to be effective as of September 12, 2021. Please read these documents carefully before continuing with your experience.

👉 Here, you will find the updated Terms of Service and Privacy Policy.

• Must-have: General system improvement on the platform 🙃
• Listen module: The issue on the resources of the web and news was fixed.
• Analytics module: Compared date range while exporting the reports is now working without any issues now 🤗
• Reports: The tooltips in the postcards are now displaying correctly. We fixed the problem!
• Engage module: The problem with the views of the Facebook - Visitor Posts is fixed 🤟
• Mobile: General improvements are made successfully ✨
• Anything else? Feel free to reach out 👉 support@sociality.io
• See you in Beyond Beta November next month 🥰 

Most wanted updates and features are here 🚀

Have you seen the latest updates on TikTok, Instagram, Twitter, and other platforms? If not, let me mention that they have made the most wanted updates and added features so far. For example, you can now add mentions after you post an IG story, add up to five guest video boxes to your TikTok live stream and join new certification courses with Meta, IBM, and more on LinkedIn.

To learn more, you can subscribe to our weekly newsletter to catch up with the latest news, updates, and changes on social media platforms 🤗

Long story short, we, your social media management tool, also added a few cool features you wanted the most! No spoilers here. Read for more 😌

Here is our summary: Sociality.io in September 2022 ✨

It's that time of the quarter: the G2 Fall Reports are in! 🏅

We are happy to be listed in the G2 fall report and placed on the “high performer” corner on the:

#SocialMediaManagementSoftware, #SocialMediaAnalyticsSoftware, #SocialMediaMonitoringSoftware, and #SocialMediaSuites grids.

Here are our badges and ratings based on the Satisfaction Ratings for Social Media Management Software category on G2:

✨ Likelihood to Recommend 96%

✨ Quality of Support 96%

✨ Ease of Setup 98%

✨ Ease of Use 97%

Many thanks to you, our beloved customers, for your trust and collaboration. You inspire us more every single day ❤️

🤟🏻 You can read our G2 reviews and leave us yours here: https://www.g2.com/products/sociality-io/take_survey

Customize your reports and export what exactly you prefer ✨

We believe that we are providing the most comprehensive and detailed social media analytics reports. So that it becomes much easier for you to find meaning in data scattered across all your social media channels. Well, we still have that approach but with a new style 🤗

✨Let me introduce our “Views” menu to you ✨

You can now customize your social media analytics reports as you prefer. This feature will allow you to easily create views containing only the metrics you prefer and report or export them.

Here is how in a nutshell:

• Simply go to the Analytics module. 
• Click the “Views” menu on the header.
• Click “Add new view.” 
• Select the insights and data you want to evaluate.
• Voila! You are done! (Yes, it is that simple 😌)

🥁 Attention: Please remember that this feature is only available for Pro – Business – Enterprise plans.

Compare option for summary cards on Analytics 👍

This new feature is so straightforward 🙂 We have added a new button called “Comparison” on our reports.

From now on, you will be able to use this “Comparison” button to compare your metrics on the Summary card on your Analytics reports. All you need to do is activate this “Comparison” button and select the data range you want to compare the data on your Summary card, such as:

• Followers
• Posts
• Page reach
• ER per post and more!

Recall: LinkedIn API integration 🚀

As we have announced before, we have implemented the new and updated LinkedIn API ✨

With this new LinkedIn API, you can see, manage and engage with your LinkedIn comments instantly via Sociality.io now 🚀

Summary cards are now clickable 🖱️

One more improvement for the Analytics 🚀

We know that you love the summary cards a lot because it provides actual and straightforward data in one place. However, it may confuse you about where the data is coming from or which graphs were the resources of that dashboard. No worries and confusion right after now 😎

We've added redirect buttons to summary cards so you can now quickly navigate and see which chart has been calculated from the data. 

• Must-have: General system improvement on the platform 🙃
• Fixed some issues in the onboarding process that prevented the user from completing the setup successfully. Enjoy the smooth onboarding process now ✨🙂
• Have you seen our new home screen? Not yet? Shame! We already even made improvements on it 🤗
• Fixed some issues related to the Linkedin access key and the process of updating it 🔑
• Made improvements on the mobile app for the Engage module.
• Anything else? Give us a heads up 👉 support@sociality.io
• See you in Beyond Beta October next month 🥰 

Nonstop!

Have you joined the “One Word Tweet” challenge? 👀

Autumn started crazy! It all started when the US train company Amtrak accidentally tweeted the word "trains." Then it sparked a viral trend with the US president, NASA, and even Marvel superheroes jumping on the bandwagon. 

The power of social media has been talked about all the time, but it's never been clearer to see its power. Keep working for social and never miss updates, folks — so do we!

Here is our summary: Sociality.io in August 2022 ✨

Welcome! (Updated, improved, and got better 😌)

We have updated our Homepage on the tool. So, we welcome you in a more functional, colorful, and better way. Hope you like the new version. We think the new homepage will allow you to reach, understand and manage everything about your account details in one place with ease!

What we have added is highlighted in the visual above. Let's dive into the details real quick! Here is what is waiting for you on the new Homepage ✨

• You can reach the latest news, updates, and insights with one click to stay up to date! 
• The support button will always be there – in case you need us. (Or just to have a chat 🤗)
• Improved the brand summary area. Quick search among your brands is possible now with ease.
• Looking for your account details? Got you! We added a snapshot of expired tokens, invoice details, and plan information 👍
• Switching between your teams got easy too! One-click is now all you need 🙃

Analytics reports: Whenever you want!

We know that the social media reporting period is tough, and the process is overwhelming. 

However, it’s pointless to create content for social media marketing campaigns if you’re not tracking your performance 🥲

So, we are trying our best to improve our Analytics module continuously to provide you with some ease. This time, we devised the scheduling option for the page reports you create 🕓

All you need to do is as follows:

1. Generate your report.
2. Go to the “Schedule” icon and click.

3. Fill in the details and your preferences in the pop-up that appears.

   • Choose the report format you want out of PPT, PDF, CSV, and XLS.
   • Name your report.
   • Select frequency. (Weekly, monthly, or quarterly)
   • Add e-mail addresses you want your reports to send right into the inbox.
4. Voila 🥁 All is set now!

New: Hashtag analysis table for Instagram and Twitter in Competitor Analysis ✨

We have launched the hashtag analysis table for IG and TW in the Competitor Analysis module 🥁

Now you can simply track and uncover the hashtags that are used and worked best by your Twitter and Instagram competitors. Stay in the loop to gain visibility power with hashtag analysis. Enhance your Twitter and Instagram management experience by getting more done with less. 

New: Sorting by "Play" data for Reels in IG reports 💁🏻‍♀️

Instagram Reels is one of the industry’s most powerful players and Instagram's favorite format. It has changed social media marketing a lot — here is how. And for sure, the primary benefit of Reels is creating brand awareness by enabling your content to be seen on the Explore page and an endless feed of Reels. The more your Reels are played and seen, the more your content can be explored 🚀

When that is the case, tracking, measuring, and building strategies based on the IG Reels metrics is a goldmine action for social media marketers. We also felt the same and added the sorting option based on the play data for IG Reels. You can easily sort highest to lowest and lowest to highest Reels play with one click on your Instagram page reports 👍

Hope that feature helps you to understand better which content is working best for your audience 🤗

Enriched: Hashtag analysis on Twitter page reports #️⃣

We use hashtags every day to reach more people with similar interests, but what about measuring their efficiency? 🧐

Well, it is so easy now because we have added the hashtag analysis table on Twitter page reports under the Analytics module. (Hashtag analysis table is also available for the Instagram reports – as we have announced before) 

All you need to do is to discover the hashtags that work best to increase your Twitter content’s reach and engagement. Stay in the loop with hashtag analysis, and enhance your Twitter experience by getting more done with less.

• Must-have: General system improvement on the platform 🙃
• Fixed the disappearing thumbnail of Reels in IG reports. They are now visible!
• Solved the issue where conversations were not appearing in the “Closed” section in the Engage module.
• We made an improvement to fix the appearance of graphs in competitor analysis annual reports. They are all so cool now – as usual! 😎
• Fixed brand logo and profile picture problems across the platform. They are shining again ✨
• Of course, we took care of mobile too. Mobile improvements were successfully made 🤟🏻
• Anything else? Well, give us a heads up 👉 support@sociality.io
• See you in Beyond Beta September next month 🥰 

Do not miss the celebration 🥳

✨ Happy “Simplify Your Life Week” and “Single Working Woman's Day.” ✨

Yes, you heard right. According to some resources, the week of August 1-7 is celebrated as “Simplify Your Life Week” and today is celebrated as “Single Working Woman's Day.”

An amazing and happy week to my powerful ladies and everyone looking to simplify their life 🤗 We have some special updates, new features, and improvements for you to simplify your social media management journey. 

Let’s jump in!

Ladies and gentlemen: Sociality.io in July 2022 ✨

Our new reports are live now! We have added many new data, nicer graphics, better representations, and more. Most of our users have already completed their migration to new reports 🥳 

Haven't you migrated to new reports yet? 😔

👉 Here is your reminder and the last call: Our old reports will be removed from publication as of September 1st. So, please be sure to migrate to the new report type before September 1st and back up your old reports - if you think it will be necessary.

Reels Insights are available on Instagram reports 🍀

From now on, you can see your Instagram Reel’s content metrics in one place and get insights with ease. We have added a section called “Reels insights” to our Analytics module. All you need to do is check your Instagram reports and scroll a bit. To have an idea beforehand, here are some of the graphs and metrics you will see:

• Reels reach and plays,
• Daily reels plays,
• Daily reels reach,
• Reels organic Engagement Rate,
• Daily organic Engagement Rate and more.

Completely renewed: Report export 🖨

We were getting feedback on long waiting times and high file sizes in reports that were exported 🥲 We heard your feedback and made some improvements to the reports export process 🚀 Now, you can export your reports much faster due to the greatly reduced size of the exported files. 

Let’s summarize what is waiting for you while exporting reports with numbers ⤵️

• Our improvements have accelerated the file export process by ≈60%, and your waiting times will now be much less.
• The size of the exported files has been optimized, and the file size has been reduced to around ≈3MB, which used to be around 10MB.

Details of Instagram Reels via postcards ✨

As mentioned above, we have completed our integration with Instagram Reels. To let you have a better and more detailed understanding of your Reels strategies, we have added postcards of Reels to our Analytics module 🤗 The metrics you can reach include but not limited to ⤵️

• Total engagement: Total number of organic and paid likes, organic and paid comments, shares, and organic saved counts.
• Shares: The number of times that users shared the reel.
• Frequency: The average number of times each person saw your reel. The calculation is the number of plays divided by the organic reach.
• Organic reach: The number of unique Instagram accounts that have viewed the reel (not including ads-driven data).
• Organic ER:  (Organic likes + Organic Comments + Shares + Organic Saved) / Organic Reach x 100

Manage the crowd on your comments and messages with ease 💎

As George Orwell quoted once in Animal Farm book, “All animals are equal, but some animals are more equal than others.” On social media, all messages and comments are equal and matter, but some of them are more equal than others 🙃

Based on this, we improved in the Analytics and Engage module simultaneously and in a synchronized manner ✨ Go to the Analytics module and scroll down to see “Most comments and messages” and “Most liked comments,” – where the improvement starts. 

Now, you can not only see but also directly manage “Most comments and messages” and “Most liked comments.” We have added the “See messages” clickable area there, which will lead you directly to the relevant user's message or comment under the Engage module. And after that, all is on you! 

Adding pages got easy ✨

To live the soul of the “Simplify Your Life Week”, we have improved the “page adding” process for you! As Sociality.io aims to ease your social journey for all aspects of social media management, one of the issues that our customers have been encountering was traveling among tabs to add their pages to Sociality.io 🥲

We heard your feedback and tried our best to make you happy with the mentioned process. We added that "Add new page" button, so you can add pages directly from those screens instead of looking for it on the settings. I hope you like it and find the page-adding journey really easy peasy 🤗

• The user photo problem in various areas of the system has been fixed. Say “cheseeeee” and upload your photo now 📸
• The “Help Center” is helping properly again 🙃 We have fixed some articles with redirect problems in the Help Center.
• Fixed calculation error in paid engagement data in Instagram Competitor Analysis 🧮
• The problem in entering billing information and VAT number during the purchasing phase has been fixed 🤑
• Mission improvement: Bugfix and general user experience improvements were made on mobile. ☎️
• Must-have: General system improvement on the platform 🙃
• Do you have something to say? Here we are 👉 support@sociality.io
• See you in Beyond Beta August next month 🥰 

It is time to unlock your Instagram Reels potential with us 🚀

Let’s start with some statistics ⤵️

• Instagram Reels gets 22% more engagement compared to regular videos on Instagram.

When that is the potential, do not miss the chance to send your short and entertaining Reels. All you need to do is focus on the content you prepare, we can handle the rest. How?

Let’s get started ⚡

From now on, you can manage your Instagram Reels content and see the metrics in one place and get insights with ease 🤗

We have completed the Instagram Reels integration. What you can do is via Sociality.io listed below:

• Publish: You can easily publish your Instagram Reels using our collaborative dashboard.
• Engage: Managing your Reels engagements in one unified inbox via Sociality.io.
• Listen: Never miss any mention. Uncover the mentions of your Reels and analyze them with ease.
• Analytics: Tracking the metrics of your Reels is now possible with Sociality.io. The metrics you can track include but not limited to: Reels reach and plays, Reels organic Engagement Rate, Organic reach, and more.
• Competitor Analysis: Compare your and your competitors’ Reels metrics to determine your next content.

Sea, sun, sand, and our June summary 🤗

A little bit of summer is what the whole year is all about. Summer is officially there! Let’s start with personal suggestions 🙃 Enjoy the sun, eat fresh fruits, never forget to apply sunscreen cream, listen to less Lana Del Rey and watch more sunsets than Netflix. 

Here is our most colorful and energetic summary 🎨

Ladies and gentlemen: Sociality.io in June ✨

Now available with Sociality.io: Instagram Reels 🥳

Content is cute and funny, but what about the competition between Instagram Reels and TikTok? I think it is not hard to guess 🙃

Now, it is impossible to say who will win when everything changes in seconds. Well, long story short, we decided to integrate Instagram Reels into our platform 🥁

(We are not taking a side, TikTok can be with us any moment - stay tuned 😉)

Let’s see the features available with Sociality.io while managing your IG Reels:

• Publish: Share reels directly.
• Engage: Manage the Reel's comments.
• Listen: See the Reels containing the hashtag you searched.
• Analytics & Competitor Analysis: Generate Reels reports.
  
  

Summer vibes unlocked for page reports 🍉

We have updated the cover, content, and closing slides of the page reports, in general, their style 🪄

It was not on purpose, but we now have the watermelon sugar song’s taste, and vibe in our page reports ✨ As Harry Styles says:

“Tastes like strawberries

On a summer evenin'”

We hope you like the new style! Share your feedback with us or your favorite summer song with us 🌞

2 step publishing enabled for all post types on IG 📲

From now on, you will be able to publish your Instagram story, Reels, or similar content via 2-step publishing on Sociality.io. Let’s go over the steps to make the process easily understandable:

1. Go to Publish module and click “create post”
2. Choose Instagram
3. Under the “types” you will see the “2-step” option, choose it
4. When you set everything up for your content and click  “create”
5. Click the notification you got on Sociality.io mobile app.
6. The images will be downloaded to the mobile, and you can share them on IG.

Just in case you have some questions about the photo/video format for the 2-step publishing content, we put everything you need here ⤵️

“Copy link” button added to conversations 🔗

This new improvement comes from the Engage module 🙃 We have added the “copy conversation link” option to the right-up corner in the chat panel. The aim is to allow you to take the link of the relevant conversation in Sociality.io and share it with somebody you want. We hope it helps us to improve communication within the team. 

Manage your LinkedIn poll comments with Sociality.io 💎

As we all know that there are pol type of content on LinkedIn - mostly used by LinkedIn influencers and brands to create interactive content with the audience. Since the LinkedIn poll was not available in the API, comments on such content were not visible to us, and you could not manage them via the Sociality.io dashboard. Well, time for the good news 🥳 

You will now be able to manage comments on your LinkedIn poll content in the Engage module. Also, you will also be able to report these contents in your page reports under the Analytics module 🌞

• Must-have: General system improvement on the platform 🙃
• Fixed some bugs and made improvements in mobile two-step IG posts
• Issue fixed: Engage - “Retweet with the comment”
• Errors solved in adding/removing Instagram ad accounts
• Style updates have been made in new reports. Simple changes made like colors of some charts, formats of numbers.
• Errors fixed: Excel/CVS documents exported by Listen and Engage - the files were exporting empty 🥲
• See you in Beyond Beta July next month 🥰 You know where we are 👉 support@sociality.io

Hi, we have too much to talk about ✨

Even in history, many things happened in May. For example, did you know that the first color pictures of Earth from space are sent back from Apollo 10 on May 10, 1969? Now, human beings are planning to create a living area in space. What a story…May was super busy for us as well. Without further ado, let's have a quick look at what we have done in May 2022. 

Here is the summary of Sociality.io in May ☀️

Check your page reports - They include many new features and metrics now!

We aim to allow you to experience more comprehensive but direct-to-point representations of the social media reports. We hope these unique and fresh look for reports will enable you to uncover meaningful insights that contribute to more successful social media marketing campaigns 🚀

Wondering about the details? Please visit our blog post to see more about new social media page reports.

🚨 ATTENTION PLEASE 🚨

The old reports will be depreciated by 01 September 2022. If you want to keep your data, please be sure you save your reports before the mentioned date. Otherwise, you won’t be able to reach the old version of them 🥲

Have you seen our new website? 

We welcome our new website theme while appreciating our old friend with respect 🙃 We waited so long and worked hard to share this fantastic news. It is our pleasure to share that we moved to a colorful, fresh, and modern approach now 🥳 It has not only a brand new look but it also includes many amazing pages. Here are some of the highlights of our new design: 

• About us page: In order for you to get to know us better 🥰
• Case studies page: It got blossomed 🌸 You will look amazing here!
• API page: Meet with our social API page for details ✨

We have more! Come and say hello now. (You will love it 🥰)

Instagram carousel direct publishing is now available!

No more traveling around the Sociality.io desktop app and mobile app when publishing your amazing Instagram carousels 🥁 We have updated the Instagram carousel publishing process - it is “direct publishing” now 🥳 All you need is one click and then bumm 🚀

Focus on the carousel posts that will help you to customize your feed and increase engagement ✨ We will handle the rest for you ❤️

If you may have some questions, please visit our announcement page for details.

Brand new paid metrics were added to Twitter page reports✨

It is believed that Twitter is the best engagement platform with the audience. Well, when that is the point, we believed it would be so handy for you to see completely new metrics in your Twitter reports. So, enjoy the “impressions” and “organic-paid” distribution metrics for most of the Twitter metrics 🤗 Now you are one step closer to making the smartest decisions with your organic-paid social media campaigns on Twitter.

The “hashtag analysis” table for Instagram reports 🙃

We use hashtags on Instagram every day to reach more people with similar interests, but what about measuring their efficiency? 👀 Well, it is so easy now! Discover the hashtags that work best to increase your Instagram content’s reach and engagement ✨ Stay in the loop with hashtag analysis, and enhance your Instagram experience by getting more done with less. Uncover the number of posts used for, likes, comments, total engagement, and many other metrics related to hashtags that you used in one table.

Enjoy XLS - CSV exports for all of your page reports 🥳

Social media reports include so much insightful data. By investing in them, you can easily manage your online presence and set realistic goals for your social media management without all the tedious data collection. What is better than having such a report is to export those reports for many different formats - like PPT, PDF, CSV, and XLS. Choose the format you feel comfortable with, and we will handle the rest! 

• We were encountering some problems with Instagram carousel direct publishing. But no worries we fixed them 🥳
• Analytics module - We fixed the "dark background" problem in report exports.
• Engage module - We fixed the bug in the Inbox notification count.
• Listen module - We fixed the bug with excluded keywords.
• General system improvements were completed on both platform and mobile apps 🧿
• See you in Beyond Beta June next month 🥰 Reach us out whenever you need us, here we are 👉 support@sociality.io