Hey, we are almost there!

We are continuing our announcement and as mentioned we are almost there ✨ Today we will be investigating what we have updated on our LinkedIn page reports. Excited? Let's dive into the details 🥁

New postcards 🥳

LinkedIn is a sacred social network, especially for the B2B sector. The platform is a magnet for professionals and decision-makers. There are many ways to grow your followers on the LinkedIn company page. For sure, one and the most essential one is to understand how your data speaks to you. So, we wanted to make that process better by updating the LinkedIn page report postcards. From now on, you will be able to new metrics such as watch time, viewers, and ER. Hope it helps!

XLS - CSV exports are now possible ✨

Well, as with previous announcements, you can also export your LinkedIn reports in XLS and CSV formats. Now, it is your turn to uncover LinkedIn reports that include so many insightful metrics for you. Easily obtain all your data, set realistic goals for your LinkedIn management, and export those reports for many different formats as you wish - like PPT, PDF, CSV, and XLS.

New metrics added to LinkedIn reports 🤝

It is our pleasure to share that we have added new metrics and graphs such as page views, and page and post engagements. We believe it would be so handy for you to see completely new metrics in your LinkedIn reports. So, enjoy the brand new and fresh metrics on your LinkedIn page reports 🤗

Attention please 📣

The old reports will be depreciated by 01 September 2022. If you want to keep your data, please be sure you save your reports before the mentioned date. Otherwise, you won’t be able to reach the old version of them 🥲

Almost there! Stay tuned for the YouTube reports update.

Hey again and again 🌝

Remember we started a series for the social media reports? Today, it is all about Facebook! We will briefly mention the updates on our Facebook reports. Keep reading to discover new additions, changes, and improvements.

Comparable and holistic graphs were added 🚀

Got confused while measuring your reach, impression, or engagement? Where do these metrics are coming from? Or, had question marks on the differences between your new and old post’s metrics? No worries, we got you! We have updated our Facebook reports and added a lot of new graphs to show where this reach, impression, or engagement comes from. Moreover, you can also observe the differences between your old and new posts with new graphs 🥳

New metrics added to Facebook reports 🤝

Having a high volume of page views is beneficial and needed for sure. Imagine exactly knowing the source of that views for your page! It would be so helpful to decide your next strategy on Facebook. Well, you are welcome 🤗 From now on, you will be able to obtain where your page views come from more clearly. With the new metrics and chart representation, you can easily understand and manage the external and internal referrals for your Facebook page.

XLS - CSV exports are now possible ✨

Well, as with previous announcements for Instagram and Twitter, you can also export your Facebook reports in XLS and CSV formats. Now, it is your turn to uncover Facebook reports that include so many insightful metrics. Easily obtain all your data, set realistic goals for your Facebook management, and export those reports for many different formats - like PPT, PDF, CSV, and XLS.

Attention please 📣

The old reports will be depreciated by 01 September 2022. If you want to keep your data, please be sure you save your reports before the mentioned date. Otherwise, you won’t be able to reach the old version of them 🥲

See you in the following report!

Hey again 👋

We are continuing our announcement series. So, today, it is all about Twitter reports!

In this announcement, we will briefly mention and go over what we have updated in our Twitter reports. Keep reading to discover new additions, changes, and improvements 🚀

Brand new metrics were added ✨

It is believed that Twitter is the best engagement platform with the audience. Well, when that is the point, we believed it would be so handy for you to see completely new metrics in your Twitter reports. So, enjoy the “impressions” and “organic-paid” distribution metrics for most of the Twitter metrics 🤗 

XLS - CSV exports are now possible 🥁

Twitter reports include so many insightful metrics. So you can easily manage your online presence and set realistic goals for your Twitter management without all the tedious data collection. What is better than having such a report is to export those reports for many different formats - like PPT, PDF, CSV, and XLS.

Choose the format you feel comfortable with, and we will handle the rest!

Twitter postcards — with more exclusive metrics now 🥳

We know metrics are the heart of Twitter management, and tracking them is essential. So, we wanted to make that process better by updating the Twitter page report postcards. From now on, you will be able to new metrics such as impressions, video views, or clicks. Moreover, we are providing their organic or paid distribution, too.

Attention please 📣

The old reports will be depreciated by 01 September 2022. If you want to keep your data, please be sure you save your reports before the mentioned date. Otherwise, you won’t be able to reach the old version of them 🥲

We are so excited about the following announcements. What about you? 🌝

Hey there 👋

We are continuously updating our tool to provide you with an improved social media management experience. So, welcome to our updated reports announcement series 🤗

In this announcement series, we will briefly mention and go over what we have updated in our reports. Keep reading to discover new additions, changes, and improvements 🚀

So, what is the first announcement? Today, it is all about Instagram reports!

XLS - CSV exports are now available 🥳

Instagram reports include so much insightful data. So you can easily manage your online presence and set realistic goals for your social media management without all the tedious data collection. What is better than having such a report is to export those reports for many different formats - like PPT, PDF, CSV, and XLS. Choose the format you feel comfortable with, and we will handle the rest!

The “hashtag analysis” table is here 🙃

We use hashtags every day to reach more people with similar interests, but what about measuring their efficiency? Well, it is so easy now! Discover the hashtags that work best to increase your Instagram content’s reach and engagement. Stay in the loop with hashtag analysis, and enhance your Instagram experience by getting more done with less.

New postcards have joined the party 🥁

We know metrics are the heart of Instagram management, and tracking them is essential. So, we wanted to make that process better by updating page report postcards. You can see so many new metrics in a well-organized way in your Instagram page reports.

Attention please 📣

The old reports will be depreciated by 01 September 2022. If you want to keep your data, please be sure you save your reports before the mentioned date. Otherwise, you won’t be able to reach the old version of them 🥲

Stay tuned for the following updates!

Hey-yo! Updates are continuing in Sociality.io 🙃

No more traveling around the Sociality.io desktop app and mobile app when publishing your amazing Instagram carousels 🥁 We have updated the Instagram carousel publishing process - it is “direct publishing” now 🥳 All you need is one click and then bumm 🚀

Focus on the carousel posts that will help you to customize your feed and increase engagement ✨ We will handle the rest for you ❤️

Have some questions? We already have the answers:

• What type of content are we talking about?

As usual, you can share carousels with multiple photos and videos in one post on Instagram. For sure, you can post photos and videos together while publishing via Sociality.io.

• Is there a limit for the photos and videos?

Yes, in carousels, you can use a maximum of 10 files - including photos and videos.

• What are the format, size, and other details about the photos and videos for Instagram carousels?

Spoiler alert 🌝 Stay tuned for more good news!

Hey there, do you believe in magic? 🧚‍♀️

So much happens in April - so many magics ✨

We can say that it is because of the nature of the month 🌞

It is believed that the month of April gets its name from the Latin - the verb aperire, which means to bloom or open 🌸 Throughout history, “April” hosted many important developments, births, and blooms. Such as the first YouTube video, the birth of Leonardo Da Vinci, and the bloom of the daisies.

Here is what has bloomed in Sociality.io in April ☀️

As we promised: New reports will be “public beta” soon 🥁

As you may remember from Beyond Beta February, we promised to update our social media reports. We are now so close to the conclusion for that update. Our new reports will be in public beta in May. Hold on! Okay, but what does it mean, and what is waiting for you? 🧐

We aim to allow you to experience more comprehensive but direct-to-point representations of the social media reports. We hope these unique and fresh look for reports will enable you to uncover meaningful insights that contribute to more successful social media marketing campaigns 🚀

Closed beta: TikTok reports 🥳

After such a long and rough journey, we are glad to announce that new TikTok reports began to be tested with a group of users 🥁 While TikTok was rising so quickly, we enjoyed being the ones who jumped on the train 🙃 Our primary aim is to assist you in understanding and analyzing your TikTok metrics best and most simple way. We know that metrics are the best to consider the bigger picture, lean lightly on analytics, and use them as a source of insight rather than strategy.

What is waiting for you in TikTok reports is includes but not limited to: 

New easy-to-read graphics such as hashtag analysis, view, and engagement distribution, exclusive postcards, and more additional insightful metrics.

If you don’t know where to begin, we are happy to accompany you on that journey! Stay tuned 🤗

Video content reports were updated 📹

Another improvement in the social media management journey 🌞 We've improved the display of video content in “page reports.” Previously, the video content in the video content cards was embedded, which was very tiring for the browser, and if there was a lot of video content in the report, it could even cause it to crash 🥺

What has changed now? Well, voilaaa 🥁 We have moved to a solution where we direct these videos to a new tab by pressing the play button if you want to view them with thumbnails 🤗 Enjoy your page reports with sooo many videos now 🥰

• Always there: General system improvements 💫
• No problem, yes publishing! We improved the social media publishing experience on the mobile 💃
• Some mistakes should only happen at once 🙃So, we fixed the issue of duplicating “not published posts.”
• The “supported formats” table of the publishing module is updated. Now, you can see more platforms, sizes, formats, and more 🥳 
• We've made an update on the resources used in the Listening module. No more missing data and the data in the wrong format.
• April was like this. See you in Beyond Beta May next month with amazing news 🥰 Have a word? Here you go 👉 support@sociality.io

March: What a soup 🍜

March was really interesting. There were tons of interesting days to celebrate - most interestingly from Barbie Day 👯‍♀️ to Napping Day 💤 Our team was also celebrating things by working hard to deliver the best possible tool you deserve 💃

Well, as people who love to celebrate things you may want to check the special days, too 🙃 

Here is our March summary 🥁

Happy birthday Altynai 🎂

Speaking of celebrating things, we can not skip Altynai’s birthday 🥁 As we have introduced before, Altynai is our Marketing Manager and we have celebrated her birthday 💃 Wishing her a great birthday and a memorable year. May this year be the start of a chapter filled with the best luck, good health, and much happiness.

From all of us ❤️

Are we being too much? 😎

We are working on our new website pages, which will be live soon! Our blood, sweat, and tears were put into this release. Yet, when we take a step back and glance at what we are accomplishing, it is impossible to be in tears…

We are looking forward to sharing with you guys 🚀 Stay tuned. See you on more dynamic, colorful, and unique pages ✨

In case you want to be featured as one of our case studies, just let us know! We are glad to have you there ❤️

Strengthen your team spirit with the team performance report 🔥

Grapple with overflowing social engagement? 😩

Buried under tons of notifications for digging for important messages? 😏

Battle to collaborate as a team? 🤯

No worries! It is our pleasure to assist you in that journey 🤟🏻

We are thrilled to announce that the “team performance report” is live now! Well, sounds good but what do we mean?

What we mean includes but not limited to ⤵️ 👀

• Customer support metrics to unlock the power in your data 🔓
• Monitor your team performance and gain actionable insights 🔥
• Conversation activities insights to lead the conversations 🦜
• CSV and XLS format to export your reports 📄

Want more details? Here you go!

New Twitter metrics will be joining us soon 🥳

There are many different benefits of paid and organic social engagement 👀 Such as growing your social channels’ reach, promoting products and services, and driving conversions. But are you monitoring the proper metrics from your organic channels and paid campaigns on Twitter? 🙄

To assist and assure you, we will be adding new Twitter metrics so that you will be able to report your data with paid and organic breakdowns 🤗 We hope these metrics will enable you to uncover meaningful insights that contribute to more successful Twitter marketing campaigns 👌

• Routine but essential: General improvements in the system 💫
• Fixed the problem with the links used while sharing carousel posts on Facebook 🔗
• The issues with checks for shared files in mobile were fixed 📱
• Fixed team switching issues for users with multiple teams 👉👈
• Fixed sorting issues in the top pivot tables in competitor analysis reports.
• Adjustments have been made regarding the content that appears to have been deleted in the reports.
• Anything else? Please give us a heads up 👉 support@sociality.io See you in Beyond Beta April next month 💗 

Grapple with overflowing social engagement? 😩

Buried under tons of notifications for digging for important messages? 😏

Battle to collaborate as a team? 🤯

No worries! It is our pleasure to assist you in that journey 🤟🏻

We are thrilled to announce that “team performance report” is live now!

Includes but not limited to ⤵️ 👀

Unlock the power in your data with customer support metrics 🔓

Customer support matters at every customer touchpoint. We have developed a new set of metrics to help you keep tabs on where you are now, where you’re doing well with customers and how you need to enhance. Now you will be able to specify improvement areas, understand capacity utilization, and set up straightforward and measurable customer support goals 🙌

Monitor your team performance and gain actionable insights 🔥

Ready to gain powerful insights into your team’s overall progress in one report? You better be 😎 The team performance report is the best place to monitor your team productivity, specify when your team is overloaded, and help you make the right decisions to best serve your audience. Enjoy the team performance reports. Now you can figure out and see all of them in one report!

Lead the conversations with conversation activities insights 🦜

Timing and efficient planning is core to boosting social media engagement 🚀 By working on the inputs you derive from team performance reports’ conversation activities metrics, you will be better equipped to deliver remarkable engagement leading to a satisfied audience, greater loyalty, and a positive brand reputation 👌 It is showtime! Analyze and work on the busiest times for new conversations and make the movements.

Export your reports in CSV and XLS format 📄

The team performance report includes so much insightful data. So you can easily manage your online presence and set realistic goals for your entire team without all the tedious data collection. What is better than having such a report is being able to export those reports for many different formats - like PPT, PDF, CSV, and XLS. Choose the format you feel comfortable with, and we will handle the rest!

Attention please 📣

The report type under the “Historical data” will be depreciated by 01 June 2022. If you want to keep your data, please be sure you saved your reports before the mentioned date. Otherwise, you won’t be able to reach them 🥲

Peace is always beautiful 🕊

Unfortunately, February of 2022 became a pivoting point in human history and involved shocking and unprecedented events that shook the whole world. Glory to Ukraine! During these hard times as a team, we did our best to follow our mission and have exciting features to share. As Eleanor Roosevelt said “It isn’t enough to talk about peace. One must believe in it. And it isn’t enough to believe in it. One must work at it.”

All we can do is to be working harder for a peaceful world! ❤️ 

Here is our February summary…

Sociality.io and TikTok integration soon 🥁

There are many different answers when you ask “why to use TikTok for your business?”👀 However, after some point, all answers lead in one direction: to grab the attention of your audience. When that is the case, we decided to jump onto the train and started to work for integration with TikTok 🙌 Without giving you many tips, I can assure you that this integration will bring a new approach to your use of TikTok for your business 🙃

New team performance reports on the way 🙌

Social media engagement reports are expanding, so that you’ll be able to make smarter decisions and evaluate your teams’ performance. We’ve completely re-developed our Engage Module’s backend and frontend to collect more data and visualize it to provide actionable metrics 💃🏻

Stay tuned! You’ll see graphs and metrics such as the busiest time for conversations, new vs. replied conversations by page, team performance overview (number of replies sent, number of closed conversations, median response time, etc) 🔥

Fresh look and feel for reports coming 🍉

Social media reports are an inevitable part of effective social media management and marketing. It is for sure! Hold on to experience more comprehensive but direct-to-point representations of social media reports we designed for you. We wish these new and fresh look for reports will help you to uncover meaningful insights that contribute to more successful social media marketing campaigns 👌

Insightful database improvements 💫

We are currently working on our own database structuring and cleaning 🧹 Well, it may sound a bit technical in the first place, I feel you 😏 To make it more clear and understandable, let me explain what I mean by saying “database structuring and cleaning”. Our aim is to allow you to experience a better and faster platform while managing your social presence 🚀

• We made some general improvements in the system to let you experience better social media management with Sociality.io 💫
• A comprehensive update was made in the mobile application and related errors were corrected 📱
• Fixed the issue with IG video sharing and thumbnail selection.
• The problem in the caption section of IG content sharing has been resolved 🔖
• Completed the editing for adding the YouTube competitor analysis part.
• That is all from our side for now ❤️ You think we missed something? Give us a heads up 👉 support@sociality.io

A side of January we didn't know…🎞

Have you heard that January hosts so many milestones in history?

Twitter.com was born, BlackBerry was introduced, Bitcoin launched, and many more. While some of them remained in the dusty pages of history, some of them just hit the road and skyrocketed 🚀

In Beyond Beta January, we may be leaving a new feature, improvement, or bug fix that will be talking about in the future – who knows? 🙃

Here is our January summary…

Vogue Consulting and their Sociality.io experience 🌿

💬 We had a fantastic conversation with Cameron Sangster, who has been actively using Sociality.io since he launched his digital marketing agency - Vogue Consulting.

💫 He highlights that "Sociality.io is very clear, you know that what you buy is what you get. There are no tricks. Additionally, I can pull out analytics not just from the day I signed up. Sociality.io can go back and pull all the data to show me instantly."

We thank Cameron for spending his time with us. Read more about the case study here 🌿

The globalization journey of “Trends” has started 🌍

We are proud to share any announcement about one of our most precious side projects, “Trends.” As a quick recall in case you are hearing it for the first time ⤵️

“Trends is an open-source platform designed and developed by Sociality.io to help you follow all major mediums in a single page.” 

And now it is on the beta stage for the global and most popular mediums; the scope is from Twitter to ProductHunt. Catch up on the continuous and fastest changes by following these mediums – now with the extended platform and country options 🚀

Discover Trends Beta now!

Do you like watching trailers? 👀

If your answer is YES, then you are welcome 🙃 You are about to meet with the trailer of Sociality.io 🎬 We have added a brand called “Test Data” which allows you to get used to the Sociality.io and see the system at total capacity - even when there is no data yet. You can see complete reports, experience how to schedule content, generate competitor reports, etc. – even if you use our platform for the first time ✨

A new era for “Excel Exports for Reports”

It is for sure that comprehensive reports help brands to uncover meaningful insights that contribute to more efficient social media marketing campaigns 🚀 We genuinely believe the importance of reports has a huge impact, so we made significant improvements to make the Excel Exports for your reports processes “faster and error-free” 💁🏻‍♀️ Let's raise a toast to many more successful strategies based on your reports 🥂

Make your customers happier faster ❤️

Knock knock…

Who is there? 

Engage Module notifications 

Engage Module notifications who?

Faster and more accurate ones 😎

How does building a loyal and engaged audience on social media starts?🤷🏻‍♀️

Of course, by delivering efficient, accurate, and personalized customer care through social media in the shortest time 💁🏻‍♀️ So that improvements have been made to update Engage Module notifications, they are faster and more accurate now. It is your turn to shine, stay on top of essential interactions, and turn followers into fans ✨

• As always, general improvements were completed in the system to better your experience with Sociality.io 💫
• Due to a technical problem, the tool was slow for half a day, but it has been fixed. We are lightning fast as usual ⚡️
• We have fixed the calculation error in some graphics in the conversation activities report.
• We welcome people ❤️ No worries, we fixed the bugs in inviting new users to your team.
• Fixed the errors experienced by trial users in subscription steps 🧚‍♀️ Waiting to see you among us 😇
• Anything else, folks? Always there for you 👉 support@sociality.io