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new feature
2 years ago

Instagram Story publishing is one click away with Sociality.io 🎉

From today, you can publish & schedule your Instagram Stories via Sociality.io only with one click 🥳

Meta has officially included story publishing in their API. You can find more details right about the development right here. And, we are glad to share that now, with Sociality.io, you can effortlessly publish your captivating stories to Instagram directly 💪


Here's why this update is a game-changer:

  • Seamlessly Publish Stories: Say goodbye to the hassle of switching to devices when publishing & scheduling your IG Stories. With Sociality.io, you can now conveniently publish your stories directly from our platform, ensuring a smooth and streamlined experience 🚀
  • Improved Brand Governance: Gain significant control over your brand's story creation process. Visualize story creation logs, and approve them to publish directly via Sociality.io. 👍
  • Effortless Efficiency and Enhanced Privacy: There's no longer need to open the Instagram app for Story publishing. This eliminates the necessity of sharing IG account information within your team. 🔐

So, why not schedule your first story on Sociality.io?


👀 How to schedule/publish your IG Story:

Getting started with IG Story direct publishing on Sociality.io is as easy as pie!

  1. Navigate to the Publish module and create content by clicking
    • Compose,
    • or on the date,
    • or the plus sign on the bottom right.
  2. Select your Instagram Business Profile from the profiles on the top menu. Then, select “Story” from the Type dropdown.
  3. Upload your content for your Story.
    • You can use JPEG, MOV, or MP4 formats only for your stories.
    • Instagram does not support adding text or stickers to your stories right now.
    • Deleting or updating published stories is not supported by Instagram right now.
  4. Schedule your Instagram Story for a future time or publish them immediately.
  5. Voila! 🥳 You have just experienced seamless Instagram Story publishing with Sociality.io.


We're excited to bring you this update and help you level up your Instagram game. As always, we remain committed to providing you with a top-notch platform and features to supercharge your social media marketing efforts 💯

If you have any questions or need assistance, our team is here to lend a helping hand. Just reach out to us, and we'll be delighted to assist you on your social media journey.

Avatar of authorSociality.io
new feature
2 years ago

🌿 Beyond Beta - April at Sociality.io

Barcelona – more than a city in Spain!

Meta was working on a Twitter alternative codenamed “P92”. Well, P92 has a real name now, “Barcelona,” and it’s coming along fast. Whether this is the official name of the app or an updated codename for the project is yet to be determined. 👀

We will be experimenting with the born of a social platform one more time with Barcelona. Let’s see if this will be a new TikTok or take its place in the history of forgotten social platforms. Only time will tell, but it is exciting to witness and see where it leads us. 🙃

The world of social media is constantly changing and evolving, and we're no exception. We've been hard at work improving your social media management experience with Sociality.io! Keep reading to find out what we've done to make things even better. ❤️‍🔥

Here is our summary of Beyond Beta April 2023! ✨

✨ Analog Media and their Sociality.io experience ✨

💬 We had a fantastic conversation with Ricardo Otero, who has been actively using Sociality.io for his boutique digital agency - Analog Media.

💫 He highlights that "The main reason for choosing Sociality.io was your Competitor Analysis tool, where I get to go back in time and export that previous data before I even signed up for it. This tool has helped me not to be afraid to take any clients from different sectors!”

Get insight deep into the market and open new windows of communication opportunities, such as Analog Media did by relying on Sociality.io. Seeing the big picture, focusing on producing creative content, shaping social media strategies, and more covered!

🌿 We're glad to hear how Sociality.io has helped Analog Media and appreciate Ricardo's feedback. You can read the full case study here!

🏆 Trends: #2 Marketing Product of the Week on Product Hunt!

🙋🏻‍♀️Trends recall:

Trends is a streamlined dashboard to keep up with multiple mediums effortlessly in one dashboard!

As Sociality.io, we have created Trends to help social media marketers to keep up with the latest trends and challenges on major mediums. Actually, Trends has been helping social media marketers for quite some time now, and we've recently made major improvements and added some cool features to make our tool even more functional and powerful than ever before. 💪

We are glad to share that Trends become the #2 Marketing Product of the Week on Product Hunt! 🎉 Thank you all for your incredible support - we couldn't have done it without you. 🙏

Let's keep pushing forward and achieving great milestones together! 🤍

See Trends on Product Hunt!

Discover the power of Engage module: Engage 101 FAQ is updated! 🌿

As we have mentioned in the previous Beyond Beta, we have started updating our Help Center with new and improved FAQs to help you master using our tool! 🙌This time, it is a day for Engage 101 to shine! 🌞

Whether you're new to our Engage module or looking to optimize your social media strategy, Engage 101 article is the perfect resource for you. The article is designed to be the ultimate resource for social media managers and marketers while using Sociality.io Engage. From basic functions to advanced features, it covers everything you need to know about Engage and provides valuable insights to help you succeed in your social media endeavors. Uncover all the essential features and functions of our platform to help you get the most out of your social media efforts. 🚀

👉 Uncover Introduction: Engage 101 FAQ to cover all you need to know and beyond!


The Analytics module welcomes you with insights 🌸

Introducing the newly revamped Analytics opening page! Say goodbye to the old way of defining the report date and social platform before generating reports. We've updated the interface to make it more intuitive and user-friendly, allowing you to access valuable resources and insights at your fingertips. ✨

From now on, when you log in to the Analytics module, you'll be greeted with a handpicked selection of articles and resources that will help you unlock the full potential of your reports. 🍀 We have carefully curated these articles to provide you with the most relevant and actionable information. With just one click, you can access a wealth of knowledge that will help you take your analytics to the next level. 🚀


  • General: Our team has implemented a range of optimizations to enhance the performance of our platform. 💪
  • Mobile: We've made some general improvements to the mobile app to make it easier and more convenient to use for you. 🌸
  • Engage module - Team Performance reports: Number and date format errors in your reports have been fixed. Enjoy more accurate and reliable reports with our recent fixes. ✨
  • Publish module: We've fixed the preview and thumbnail problems in the Publish module to provide you with a smoother and more efficient publishing experience. 🤝
  • Engage module: We've addressed and fixed the issue that was causing duplicated data in the Engage module during daylight saving time changes. Say goodbye to duplicate data and enjoy a more streamlined Engage module! 👋
  • Analytics - LinkedIn: Missing stats problem for specific LinkedIn posts solved. Get a complete picture of your LinkedIn post performance as usual! 🍀
  • Engage - Twitter: Thanks to your feedback, we've fixed the from/to preview problems on Twitter DMs, ensuring that you have a seamless and hassle-free communication experience. 🙋🏻‍♀️
  • Need assistance or have feedback on Sociality.io? Our dedicated support team is here to help you every step of the way. 👉 support@sociality.io 💌
Avatar of authorSociality.io
new feature
2 years ago

🌸 Beyond Beta - March at Sociality.io

Nothing ever seems impossible in spring, you know!

Spring is here, and it comes with the promise of new beginnings and fresh opportunities for all of us. 🌈 It's a time of renewal when the world sheds its winter coat and blossoms into something beautiful. 🌱 Spring brings a sense of hope and possibility, a chance to start fresh and set new goals. It's a time to leave behind what no longer serves us and embrace the opportunities ahead. 💪 So, let's embrace the soul of spring and use it to fuel our drive for success. 🌻

As the flowers bloom and the trees bud, let's take inspiration from nature and keep pushing forward toward our goals. With the right mindset and willingness to adapt, this spring could be the start of something amazing! 🚀

Here is our spring inspired summary of Beyond Beta March! ✨


Trends is updated and live now! 🤩

We are excited to announce that after putting in a lot of hard work, Trends is finally live! 🎉 We've been working tirelessly to make Trends better by adding new sources and features which allow you to track and monitor different media channels/mediums all in one dashboard.

With Trends, you'll be able to stay on top of all your projects effortlessly and get more done in less time. Whether you're tracking social media, forums, or major mediums, our dashboard makes it easy to keep up with the latest trends and stay ahead of the competition. 🚀 

Here are the cool features we have integrated: 

💥 Diverse mediums capability:

Seamlessly track and stay up-to-date with multiple mediums, social media platforms, and emerging trends all in one place.

🌍 Streamlined global trend monitoring 

Access location-specific data from seven different countries using one single and convenient dashboard.

🧩 Customizable dashboard configuration

Fine-tune your Trends dashboard to suit your needs by conveniently viewing/hiding sources as necessary.

We're proud of the work we've put into creating this feature, and we're confident that it will help you stay on top of the latest trends and streamline your projects. 🙌 So why not check it out today and see for yourself? We can't wait to hear what you think! ❤️


Winner winner chicken dinner: We got new badges from G2! 🏆

We're excited to share some incredible news! We're proud to announce that we've won the 2023 Spring badges from G2. 🎉

Our team has been working tirelessly to create a powerful and intuitive social media management solution that delivers amazing results for our customers. We're thrilled to see that our hard work and dedication have been recognized with these prestigious badges.

We couldn't have done it without our amazing customers and supporters. Thank you for your loyalty, feedback, and for helping us to build and improve Sociality.io. 🙌

This recognition from G2 motivates us to continue to strive for excellence and to innovate our product to better serve our customers. We're excited about what the future holds and look forward to many more exciting years ahead together! 🥂

Thank you again to G2 and to our customers for this amazing recognition. Let's keep up the great work! 💜


Connecting with us is a piece of cake now! 🍰 

We've just created a new way for you to get in touch with us. We've added a "Contact Us" page to our website, so now you can reach out to us easily and quickly! 🔥

We love hearing from our lovely customers, and we always want to make sure we're doing everything we can to meet your needs. 😍 That's why we've created this page - to make it easy for you to get in touch with us and let us know what you think. 🙌

On our new "Contact Us" page, you'll find a layout that shows you 3 different methods you can get in touch with and find answers to your questions. Whatever works best for you, we're here to help. Whether you have a question, some feedback, or just want to say hello, we're always happy to hear from you. So don't hesitate to reach out! ❤️


Our Help Center is leveling up 👌

We're excited to announce that we have started updating our Help Center with new and improved FAQs to help you master using our tool! 🙌

We know how important it is to have access to the right resources when you're trying to master a tool that you use. That's why we've made it our mission to create an exceptional Help Center that provides you with all the information and guidance you need to succeed with our platform. 🚀

Whether you're a seasoned user or just getting started, our updated  Help Center will make it easier than ever to get the most out of our tool. With clear and concise answers to your most common questions, you'll be able to navigate our platform with confidence and efficiency. 💪

And the best part? Our Help Center is available to you 24/7, so you can access it whenever you need it! No matter where you are in the world or what time of day it is, our help center is always there to support you. 🌎



  • General: We've just completed some exciting new general improvements to our system to enhance your social media management journey with Sociality.io! ✨
  • Engage module - Fixed: Access token error for some Instagram accounts when replying through the Engage module.
  • Engage module - Improved: Creating templates on Engage module is now easier with our recent system improvement! 🚀 No more misdirected user experiences, just a smooth process to add new templates.
  • Instagram - Facebook: We've fixed the issue with carousel sharing on Facebook and Instagram. You can now share your carousels without any hassle. 🛠️
  • Analytics module: Our Analytics module just got a fresh new look with updated styles and layouts. 🎉
  • Facebook page reports: We've solved the issue with missing last day data on Facebook page reports.
  • Our support team is at your service! 😊 Don't hesitate to reach out to us with any additional needs or feedback. 👉 support@sociality.io 💌



Avatar of authorSociality.io
news
2 years ago

Your support is appreciated 🤍

We're excited to announce that Trends is now live on Product Hunt!

We would appreciate it if you took a few seconds to upvote us on the platform 🤗

Not familiar with Trends? 🤔

Trends is an open-source and free platform that Sociality.io created for social media marketers to streamline major mediums effortlessly.

Simply click on the button to go to our Product Hunt page and hit the "Upvote" button.


Let's upvote!

Avatar of authorSociality.io
news
2 years ago

Be in the know: Trends is updated and live now 🔥

Ladies and gentlemen, we are proud to introduce Trends v2 — a streamlined dashboard to keep up with social media mediums effortlessly in one dashboard! Keeping up-to-date and making the most out of your social media with the latest trends is one dashboard away 🤩

💡 Fact: Staying on top of the latest trends is key to success on social media 🔑

🥲 Problem: Keeping up with the latest social media trends is tough since they quickly change!

🤗 Solution: Trends 🔥

Discover Trends now!


Here are the cool features we integrated!

💥 Diverse mediums capability

Seamlessly track and stay up-to-date with multiple mediums, social media platforms, and emerging trends all in one place.


🌍 Streamlined global trend monitoring 

Access location-specific data from seven different countries using one single and convenient dashboard.


🧩 Customizable dashboard configuration

Fine-tune your Trends dashboard to suit your needs by conveniently viewing/hiding sources as necessary.


Say goodbye to the guesswork and hello to success in social media with Sociality.io Trends now! 🙌 🚀


Discover Trends now!


Avatar of authorSociality.io
new feature
2 years ago

💪🏼 Beyond Beta - February at Sociality.io

Happy International Women's Day! 🎉

Yesterday, on March 8th, we celebrated the achievements of women around the world and recognized the ongoing fight for gender equality. 💪🏼🌍 Let's honor the courageous women who have paved the way for progress and inspired future generations. Together, we can build a world where every woman is valued, respected, and empowered to reach her full potential. ✊🏼💜

Here is our inspired summary: Sociality.io in February 2023 🤗

Sneak peek: Trends v2 🤩


Remember our previous Beyond Beta announcement about our side project, Trends? 👀 Well, the wait is almost over! 🎉 Our team has been working tirelessly to bring you the latest and greatest in trend-tracking technology, and we're excited to announce that we're this 🤏🏻 close to launching Trends v2! ⏳ Thank you for your patience, and stay tuned for the big reveal. 😊 Trust us, it will be worth the wait! 


How to leverage from Trends: 

🚀 Stay ahead of the curve and on top of the latest social media trends with us.

👉🏼 Be one step ahead of the game and in the know.

🔥 Know exactly what's hot and what's not on social media to keep your accounts on point.

📈 Get real-time updates on the latest trends to keep your followers engaged and your social media game strong.


Optimizations are continuing 🔧👨‍💻


At Sociality.io, we're dedicated to providing the best possible social media management solution for our valued users. ❤️ That's why we're always striving to improve and make exciting updates to our platform. 🙌


We've been hard at work optimizing our solution to make it even more efficient and user-friendly, with a focus on enhancing the overall experience for our lovely users. Thanks to our latest updates, managing your social media has never been easier! 👍


From fixing issues during registration to improving the image uploading process and enhancing email notifications, we're constantly listening to feedback and making necessary changes to ensure that our users have the best possible experience with our platform. 🥰 We're excited about these recent improvements and can't wait for you to try them out! 🤩


LinkedIn API integration is getting better 🔥


We are pleased to announce that we have started to upgrade our LinkedIn integration by incorporating the latest Community Management API. ✨ This new and expanded LinkedIn API provides us with more advanced features and functionalities that will enhance our platform's performance and provide our users with an improved experience. We are excited about this upgrade and are confident that it will enable us to better serve our customers' needs. 🤩


So, what does this upgrade mean for you? 🤔

🚀 We will now be able to use a faster and more technologically advanced infrastructure!

💫 Additionally, the integration process of new features will be faster.

💼 The management of LinkedIn will also become more effective and detailed over time.


Overall, this upgrade will allow us to better support your LinkedIn marketing efforts and help you grow your brand on the platform. We are excited to bring you these enhanced capabilities and look forward to seeing the positive impact they will have on your social media strategy. 🙌


YouTube shorts are now available with Sociality.io! 📹


Let’s start with introducing YouTube Shorts – in case you never heard of it or have some questions. 👀


YouTube Shorts are a YouTube content genre that allows users to create and watch short, vertical videos that last up to 60 seconds. As this new feature gains popularity, businesses can leverage it to reach their target audience in a creative and engaging way. By creating visually captivating content, companies can showcase their brand and build a loyal following on this exciting platform! 🤩 


And yes! YouTube Shorts are now available with Sociality.io. 🔥What you can do with YouTube Short and Sociality.io integration is to view and analyze your reports, just like your video content!


  • General improvements are completed in the system to better your social media management journey with Sociality.io 💫
  • Publish module: The issues encountered while duplicating contents in the Publish module have been fixed.
  • Instagram: The issues related to image uploading encountered while creating content in the IG Carousel format have been fixed. 🛠️
  • Analytics module: The summary and content image fields in the exported report have been fixed. ⚙️
  • General: Adjustments have been made in the steps of changing email and updating passwords. 👨‍💻
  • Register: Issues encountered during the registration process have been fixed, and informational emails sent during this process have been updated. 📨
  • Anything else, folks? We are always here for you 👉 support@sociality.io 💌


Avatar of authorSociality.io
new feature
2 years ago

❄️ Beyond Beta - January at Sociality.io

Coming soon: Valentine's Day ❤️

Happy Valentine's Day from Sociality.io! As we count down to the big day, we wanted to kick off the celebrations early. On this special occasion, we always want to take a moment to express our love and appreciation for all of our valued customers. Thank you for choosing us as your trusted technology partner. 💪 You inspire us every day with your passion for social media marketing and your drive for success. May your day be filled with joy, happiness, and love, just like the successful social strategies you create, analyze, and report with our software. 🥂

Wish you all the best on this day of love. Here is our lovely summary: Sociality.io in January 2023 🤗

 

API management screens are live!

Let's dive into the world of APIs - in case you're not already familiar. 🔍

API stands for "Application Programming Interface" and acts as a bridge between different software systems, making it easier to manage processes. With the Sociality.io API, you can automate your social media workflows by integrating real-time social media data into your internal tools and workflows. 🚀

And the good news doesn't stop there! API management screens are now available inside Sociality.io, making it easier for you to manage your API keys all in one place. 🤩 Upgrade your social media game with ease by taking advantage of Sociality.io's API features! 

📣 Attention: This feature is only available in the Enterprise plan.


Where to find the API management screen inside the tool?

Step 1:

Click on “Settings” and then it will directly navigate you to the "Brands" section on the following screen.


Step 2:

Click “API keys” under the Developers menu to add new API keys or overview previously added API keys.


Step 3:

Make changes to the API keys as you wish, such as adding a new API, renaming the existing API key, or deleting the existing API key.

Are technical details leaving you feeling overwhelmed? Fear not! Let your tech savvies into the game! The path to success is made smoother with the help of others. 🙌 So, here is our Sociality.io API document for you to share with your developer team. 🤗


Attention social media enthusiasts! Trends v2 is on the way 🤩

Are you looking for a reliable source for tracking and staying up-to-date with the latest social media trends? Look no further than Sociality.io Trends! 😎 With Sociality.io Trends, you'll always be one step ahead of the game, knowing exactly what's hot and what's not on social media. 🔥 No more scrolling through endless feeds, no more scrolling through outdated content. Get real-time updates on the latest trends, so you can keep your social media accounts on point, and your followers engaged. 🤩

Get ready for even more trend-spotting power! Sociality.io Trends v2 is coming to revolutionize the way you stay up-to-date with the latest social media trends. With new features and an expanded source list, you'll have even more information at your fingertips to drive your social media strategy forward. 🙌

Our team is hard at work to bring you the latest and greatest in trend-tracking technology, and we're thrilled to announce that Trends v2 will launch before Q2. 👍 So, don't wait to get ahead of the curve and stay on top of the latest social media trends. Start using Sociality.io Trends now, and get ready to be the trendsetter of your social media world! 🚀


Sociality.io became the 5th product of the day on Product Hunt 🚀

🎉 Thanks to everyone who supported our launch on Product Hunt. We became the 5th product of the day! Your support and encouragement were invaluable, and we couldn't have done it without you! We're so grateful for all the feedback and suggestions you've shared with us ♥️

Our focus remains on developing and perfecting our product, and we're grateful for your ongoing involvement. 🙃

In case you missed our launch on Product Hunt, no worries; here is our profile. You can visit anytime you wish 🤗

New and improved loading screens for Analytics 🤩

Unlock the full potential of the Sociality.io Analytics tool with our updated loading screens! Enjoy a smoother, quicker experience while waiting for your social media report to be generated. Moreover, you can discover valuable insights, pro tips, quick info, and info bits in no time with our optimized loading process, designed to enhance your use of the Sociality.io Analytics. ❤️

Upgrade your approach to data analysis with these valuable insights, infobits, and quick info snippets:

  • Pro tip 🦄 Covers tips on how to get the maximum benefit from the Sociality.io Analytics module with module facts & insights.
  • Quick info 💡Includes Sociality.io company facts - just to let you know in case you wonder about us ✨
  • Infobits 🍭 Quick and simple insights on how Sociality.io Analytics ease the social reporting for you.


Don't miss a beat this holiday season - the 2023 Social Media Holiday Calendar is updated!  📅

Get ready for the holidays! Our 2023 Social Media Holiday Calendar has been updated and includes many amazing days to celebrate on social media! 🎉

Planning for the holidays just got a whole lot easier! Stay ahead of the game with our comprehensive holiday calendar, now available both on our website and inside the Sociality.io tool. 💻

From international celebrations to the most obscure holidays, we've got you covered! No more searching for special days; simply access the updated calendar and start planning your holiday content today. 🎁

Get ready to connect with your followers and make this holiday season one to remember! Check out our 2023 Social Media Holiday Calendar now! 🚀


Enhanced report export functionality 🥂

Say goodbye to the frustration of not being able to view your social media reports in the browser due to long date ranges or excessive data. With our latest update, you now have a seamless solution for your social media report exports on Sociality.io! Instead of struggling with display issues, simply export the report for a quick and easy viewing experience. All this process is one click away 🤗


  • As always, general improvements were completed in the system to better your experience with Sociality.io 💫
  • Fixed: Content filtering functions in IG report. It was not working properly when filtering by content type; this issue is solved.
  • Publish module: Facebook Carousel publishing is fixed. You can now easily publish eye-catching carousels with ease, just like before. 🤗
  • Engage module: Fixed the search and listing issues in the templates section in the Engage module. 
  • Access key: We have solved the problem by adding Instagram and Facebook pages and updating their access key. You can now add both Instagram and Facebook pages and keep their access keys up-to-date for a seamless experience. ✨
  • Mobile: We took care of mobile too. Mobile improvements were successfully made 🤟
  • Anything else, folks? We are always here for you 👉 support@sociality.io 
Avatar of authorSociality.io
new feature
2 years ago

🎅🏻 Beyond Beta - December at Sociality.io

2022 Wrapped is here for Sociality.io!

Wow, what a year it's been for Sociality.io! We couldn't be more thrilled to share all of our accomplishments with you 🤩 From boosting performance and reliability to adding tons of new features and expanding platform support, we've been working tirelessly to make Sociality.io the very best it can be for you, our lovely customers 🤍 Whether you're just starting out on your social media management journey or you're a seasoned pro, we wanted to get you covered! Thank you for choosing Sociality.io and for being a part of our journey. Here's to many more exciting years ahead 🥂

In a nutshell, here's what we've been up to in 2022:



TikTok Analytics integration

TikTok Analytics has been available as Open Beta with Sociality.io for you to never miss the opportunity to grow 🥳 

Here is how you can benefit from Sociality.io TikTok Analytics in a nutshell:

🙋🏻‍♀️ Summary cards – where you gained insights on your TikTok strategy

👥 Audience insights – you got to know your TikTok audience better

🎯 Engagement and view distribution tables – where you discover that uncovering the best times for your TikTok content is a piece of cake

#️⃣ Hashtag analysis – allowed you to discover the hashtags that work best for you

👌 Postcards – that covered the complete TikTok post details

We have also created a sample report where you can easily see how the report will look 🤗

Preview TikTok sample report


Instagram Reels integration for all modules

That is pretty straightforward: We have completed the Instagram Reels integration for all of our 5 different modules in 2022. Here were the features available with Sociality.io while you were managing your IG Reels:

Publish: Shared reels directly.

Engage: Managed the Reel’s comments.

Listen: Previewed the Reels containing the hashtag you searched.

Analytics & Competitor Analysis: Generated Reels reports.


"Views" feature for reports

We believe that we are providing the most comprehensive and detailed social media analytics reports. So that it becomes much easier for you to find meaning in data scattered across all your social media channels. Well, we had that approach but with a new style 🤗

✨So we introduced our “Views” menu to you in 2022 ✨

It was allowing you to customize your social media analytics reports as you prefer. This feature allowed you to easily create views containing only the metrics you prefer and report or export them.

Here was how it in a nutshell:

  1. Simply go to the Analytics module. 
  2. Click the “Views” menu on the header.
  3. Click “Add new view.” 
  4. Select the insights and data you want to evaluate.
  5. Voila! You are done! (Yes, it is that simple 😌)


"Team performance" reports

😩 Grappled with overflowing social engagement? 

😏 Buried under tons of notifications for digging for important messages? 

🤯 Battled to collaborate as a team? 

🤟 All was over! It was our pleasure to assist you on that journey 

We were thrilled to announce that the “team performance report” was live! Well, sounded good, but what did we actually mean?

What we mean includes but not limited to ⤵️ 👀

  • Customer support metrics to unlock the power in your data 🔓
  • Monitor your team performance and gain actionable insights 🔥
  • Conversation activities insights to lead the conversations 🦜
  • CSV and XLS format to export your reports 📄


Updated: Analytics module

As always, in 2022, social media reports were again an inevitable part of effective social media management and marketing. It was for sure! So, we improved our Analytics module in different aspects! What we have added includes but is not limited to ⤵️

New look and feel for reports

Hold on to experience more comprehensive but direct-to-point representations of the social media reports we designed for you. We wish these new and fresh look for reports will help you to uncover meaningful insights that contribute to more successful social media marketing campaigns 👌

Optimizations for report export

We were getting feedback on long waiting times and large file sizes in reports that were exported 🥲 We heard your feedback and made some improvements to the reports export process 🚀 Now, you can export your reports much faster due to the greatly reduced size of the exported files.

Let’s summarize what is waiting for you while exporting reports with numbers ⤵️

  • Our improvements have accelerated the file export process by ≈60%, and your waiting times will now be much less.
  • The size of the exported files has been optimized, and the file size has been reduced to around ≈3MB, which used to be around 10MB.


XLS-CSV exports for Analytics

Social media page reports include so much insightful data for your brand and social media strategy. With the help of page reports, you have easily managed your online presence and set realistic goals for your social media management without all the tedious data collection. What is better than having such a report is to export those reports for many different formats – like PPT, PDF, CSV, and XLS. In the end, you chose the format you felt comfortable with, and we handled the rest – it was our pleasure!


Hashtag analysis for Analytics and Competitors

We use hashtags every day to reach more people with similar interests, but what about measuring their efficiency? 🧐

Well, it is so easy now because we have added the hashtag analysis table on page reports under the Analytics and Competitor Analysis modules in 2022. 

All you need to do is to discover the hashtags that work best to increase your social content’s reach and engagement. Moreover, you can simply track and uncover the hashtags that are used and worked best by your Twitter and Instagram competitors. Stay in the loop with hashtag analysis, and enhance your social media management experience by getting more done with less.


Enriched Twitter metrics for Analytics, including paid insights

We knew metrics were the heart of Twitter management, and tracking them was essential. So, we wanted to make that process better by updating the Twitter page report postcards. This improvement on the Twitter metrics was aimed to allow you to see, manage and measure the new metrics such as impressions, video views, or clicks. Moreover, we enabled you to see your Twitter posts organic or paid distribution, too.


LinkedIn API integration

In 2022, one more API integration was completed! We have implemented the new and updated LinkedIn API. This new LinkedIn API was allowing you to manage your LinkedIn comments and page mentions easier and faster via Sociality.io.


Instagram Carousel publishing

Remember the times you were traveling around the Sociality.io desktop app and mobile app when publishing your amazing Instagram carousels? It was gone in 2022 because we updated the Instagram carousel publishing process – it became “direct publishing” 🥳 All you need is one click and then bumm 🚀

Focus on the carousel posts that will help you to customize your feed and increase engagement ✨ We will handle the rest for you in 2023, too ❤️


New badges from G2

🎉 We are glad to announce that we have received 4 new badges from G2! These badges represent our achievements and accomplishments on the G2 platform. They are a testament to the hard work and dedication of our team 💪 We are proud to display these badges and continue to strive for excellence in all that we do. 

Thank you to all of our amazing users for supporting us in 2022 💜 Your loyalty and feedback mean everything to us 🙌 Thank you for being a part of our community. We value and appreciate each and every one of you. Here's to many more exciting years ahead together 🥂


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🎄 Beyond Beta - November at Sociality.io

Ready for Christmas? It is almost there 🎄 

Christmas is almost there, and the spirit is something else! It is magical how fast the days passed, the trees shed their leaves, and the year was almost over…Long story short, we took Christmas as our inspiration this month and had some optimizations, and made changes to Sociality.io. This is our gift to you 🎁

Wishing you a holiday season filled with joy, love, and all the things that make your heart sing. See you next year 😅

Here is our summary: Sociality.io in November 2022 ✨

Compare options for “Team Performance” reports 🌞


We have made a really straightforward improvement in Engage Module 🙂 We have added a new button called “Comparison” on our Team Performance reports. From now on, you will be able to use this “Comparison” button to compare your metrics on the Summary card on your Team performance reports. So, you will be measuring how your team is managing social engagement, which parts to improve and what actions to take for a better social media management experience, and so on.

All you need to do is activate this “Comparison” button and select the data range you want to compare the data on your Summary card, such as:

  • New conversations
  • Replied conversations
  • Closed conversations
  • Median time to close, and more!


Our newsletter is now on LinkedIn ⚡️

Once a week, we prepare fresh insights, tips, and strategies for social media marketers to drive value for their social presence. In case you do not want crowds and chaos in your inbox, you can simply subscribe to our weekly newsletter via LinkedIn. By doing that, you will be keeping up with what is happening in the social media world while surfing on LinkedIn 🤗

Here you can reach out to the previous newsletter and simply subscribe to our weekly newsletter on LinkedIn: https://www.linkedin.com/newsletters/7003326392016715777/ 🙃

In case you want to get  fresh insights, tips, and strategies in your inbox, please visit and subscribe: https://sociality.io/blog/category/newsletter/ 


The app is now better than it was 😍

It is perfect for integrating new features and improving the existing parts of the tool. It was what we were doing all the way here, actually. This month we decided to take a stop and dedicate ourselves to optimizations on the tool mainly. 

A bit heartbroken that we can not just show them with fancy words and cool visuals this month 🥺 However, we are glad that we've made significant optimizations to our product to improve performance and speed. This means that you'll be able to use it more efficiently and effectively without any noticeable changes to the features you're used to.


  • Mobile: General system improvements are made successfully ✨
  • As always: General system improvement on the tool 🤗
  • Analytics module: The problems happening with the time in the comparison section while exporting reports are fixed.
  • Engage module: UI problems related to page visuals and moderation icons in the Engage module have been resolved 🥳
  • Reports: The errors experienced in the panel while creating reports covering long date periods and containing a lot of data were solved. Feel free to create reports like that now ⚡️
  • Engage module: Happy exporting! We have resolved the issues experienced when exporting the conversations 💬
  • Anything else? We are here to help 👉 support@sociality.io


We have someone to introduce 🤗

It is a pleasure to share the good news with you folks! It’s been a while since we introduced our teammates. It is again the time 😍 Let me introduce our new team member Eyüp to you! He is a “Frontend Developer” on our team and helping Sociality.io with his outstanding contributions 👌 Let’s get to know Eyüp better.


Eyüp mentions that he is a strong nature lover who likes camping in nature a lot ⛺️ Listening to music is an inevitable part of his life, so it is not a surprise that he spends over 40000 minutes a year listening to music 😁 Also, in his spare time, he enjoys watching game streams 🎮

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2 years ago

🎃 Beyond Beta - October at Sociality.io

Happy Halloween! (We know we are late, a bit 🥲)

What is the similarity between Halloween and Facebook? The answer is “evolving.”

Halloween was originally observed as “All Hallows’ Eve,” a religious celebration to remember and honor the dead. Facebook was the idea of Mark Zuckerberg and his friends’ website that connects all Harvard students. But now they evolved a lot! These days, Halloween is the time of year that grocery stores sell frightening amounts of candy, and people spend hours creating scary costumes to debut on Halloween itself. Facebook is connecting the world and leading the social media world!

Anyway, long story short, social media is essential for our world now. Let’s keep celebrating Halloween and working with and for social media – as we did 🚀

Here is our summary: Sociality.io in October 2022 ✨


TikTok Analytics is now Open Beta with Sociality.io!

Stats says that TikTok has 1 billion monthly active users as of January 2022 — what a massive marketing potential to cover! When that is the situation, of course, we are in the game for you 😎 TikTok Analytics is now available as Open Beta with Sociality.io so that you will never miss the opportunity to grow 🥳 

Let’s unlock your TikTok potential and reveal the power of your data. Here is how you can benefit from Sociality.io TikTok Analytics in a nutshell:

  • 🙋🏻‍♀️ Summary cards – where you can gain insights on your TikTok strategy
  • 👥 Audience insights – that allows you to get to know your TikTok audience better
  • 🎯 Engagement and view distribution tables – uncovering the best times for your TikTok content is a piece of cake
  • #️⃣ Hashtag analysis – allows you to discover the hashtags that work best for you
  • 👌 Postcards – that covers the complete TikTok post details

We have even more! Just visit us here. 

We have also created a sample report where you can easily see how the report will look 🤗

See new reports


Customize the date and number format on Analytics 🤟🏻

On the Analytics module, we have added four different dates and two different number formats to our tool. So, now you can easily select the date and number format you are comfortable with using. All you need to do is follow these steps:

Step 1: Go to the Sociality.io home page.

Step 2: Click the “Profile” icon in the left corner. (Or, simply click here)

Step 3: You can now see the screen that will allow you to select the format you want to use. 

Step 4: Enjoy the customized social media management experience 🤗


Fun fact 🧚‍♀️

There are different formats for the date and number representations all around the world. We wondered why and what is the reason behind it. Nothing really logical popped up 🥲 However, if you wonder like us, here is an article for you to see countries and how they use those formats. 

Also, here is the most commonly used formats – just for the general culture 🤗


Updated pages on the platform: Profile 💁🏻‍♂️ and Security 🔐

We are constantly trying to improve your experience with Sociality.io. So, we improved the Profile page and Security page. Let’s dive into the details of the updated pages, what kind of changes are waiting for you, and what are the points we improved:

Profile:


Security:


Enriched LinkedIn management with “Mentioned Media” 🥳

We have implemented the new and updated LinkedIn API – as you may recall from our LinkedIn API update announcement. This new LinkedIn API allows you to manage your comments and page mentions easier and faster via Sociality.io. We have announced that LinkedIn comment management was available with Sociality.io and now Page mentions joined the party, too!

All you need to do is update your access key to benefit from the new LinkedIn API 😎 Have some questions on how to update it? Here we have a guide for you on “How to update your access token” 🤗


🚨 Worth checking update: Terms of Service and Privacy Policy

We have updated our Terms of Service and Privacy Policy. 

Sociality.io is built from the ground up with users' rights to privacy and information security in mind. To keep our services to the highest standards, we invest continuously in our infrastructure and updated our Legal Documents to be effective as of September 12, 2021. Please read these documents carefully before continuing with your experience.

👉 Here, you will find the updated Terms of Service and Privacy Policy.

  • Must-have: General system improvement on the platform 🙃
  • Listen module: The issue on the resources of the web and news was fixed.
  • Analytics module: Compared date range while exporting the reports is now working without any issues now 🤗
  • Reports: The tooltips in the postcards are now displaying correctly. We fixed the problem!
  • Engage module: The problem with the views of the Facebook - Visitor Posts is fixed 🤟
  • Mobile: General improvements are made successfully ✨
  • Anything else? Feel free to reach out 👉 support@sociality.io
  • See you in Beyond Beta November next month 🥰 
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