Get ready for some new amazing stuff! We are happy to announce our new toys below and please feel free to share your feedbacks:

• You don’t know how to add new social profiles, competitor pages or team members? Or something else? Now you can reach user guides right in your profile!

• Sometimes you can get errors on publishing process. But now you will know if these errors are because of wrong content format or temporary bug on platform APIs with notification e-mails and logs.

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• On Engage module, after every action like like, hide or delete our conversation window was resetting itself and it was annoying for our users. Now these kind of actions are not going to trigger refreshing the chat window and provide much more enjoyable user experience.
• The displaying problem on social profile and competitor logos on Publish, Engage, Report and Competitor analysis is now solved and every pages’ profile picture refresh itself periodically.
• Now you can export long period reports with monthly or weekly chart style. This was only daily before and providing non-efficient reports in long terms.

• Now you can listen conversations on the web and social media in Azerbaijani language.

• Country and rank information of sources are now provided in the Listen module.

Best,
Sociality.io Team

Hey everyone!

As your business grow, we are also working hard to improve your Sociality.io experience and our team pleased to announce fixed issues in the last month.

• Continued optimizing issues on page and competitor analysis reports and exports.
• Bug on mobile application on login and Instagram publishing is now solved.
• Number of total reach and impression problem on Facebook reports is now fixed.
• The duplication problem of video type contents is now stable.
• Also we have solved several issues on filtering process on Report module.

We will keep you updated with pleasing news!

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• Now we are indexing your last 500 Instagram posts to keep your engagement numbers updated. This number was 100 before.
• To avoid timeout problems on Facebook video publishing, we optimized video publising process on
• Good news: Now you can filter conversations and mentions by an hour and minutes on Engage, Conversation Activities and Mentions.

• Visual updates are completed on executive summary charts on Social Profile reports.

Best,
Sociality.io Team

Hey everyone!

As your business grow, we are also working hard to improve your Sociality.io experience and our team pleased to announce fixed issues in the last month.

• Exporting issues on page and competitor analysis reports are now stable.
• Bug on engagement counts in Instagram reports is now solved.
• Number of impressions problem on LinkedIn is now fixed.
• Continued optimizing language filters on Listen module.
• Also we have solved several issues on publishing process on Publish module.

We will keep you updated with pleasing news!

Best,
Sociality.io Team

Get ready for some new amazing stuff! We are happy to announce our new toys below and please feel free to share your feedbacks:

- Now you can see your Facebook post’s details just by clicking Details button on your content cards. You can create a Facebook page report to check out this new feature.

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

- Now you can edit your owned links’ thumbnails, description and details with Sociality.io! To do that, you need to verify your domains via Facebook Business Manager. Here’s a Facebook’s guide for this process and feel free to ask if you have a problem.

- Instagram ad comments can be hidden on our Engage module.

- It’s now easier to create and export annual reports with our new as default weekly charts.

Best,
Sociality.io Team

Hey everyone!

As your business grow, we are also working hard to improve your Sociality.io experience and our team pleased to announce fixed issues in the last month.

• Exporting issues on Conversation Activities and Mentions are now stable.
• Unwanted old-dated alert e-mails fixed.
• Bug on comparison chart in Instagram reports is now solved.
• Duplicated displaying of Instagram stories as page posts is fixed.
• Also we have solved several issues on archiving process on Engage module.

We will keep you updated with pleasing news!

Best,
Sociality.io Team

Get ready for some new amazing stuff! We are happy to announce our new toys below and please feel free to share your feedbacks:

• Now you can get your Conversation Activities reports with Sociality.io! This amazing feature let you to understand your responding performance and understand your team members’ activities. We all know social media is key pillar for customer satisfaction so let’s increase this!

• Do yo know how many people viewed your videos until the last second? We are happy to introduce Audience Retention details on Facebook videos in Facebook page reports.

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• Feedback textbox in social feed PPTs

• Date and time previews on Engage module

• Easier text copying process for post cards

• Average of Engagement Rate metric on page reports

Best,
Sociality.io Team