Hey everyone!

As your business grow, we are also working hard to improve your Sociality.io experience and our team pleased to announce fixed issues in the last month.

• Continued optimizing overall system performance.
• Bug on Instagram and Facebook comments is now solved.
• Missing live videos on Facebook page reports is now fixed.
• The duplication problem of Facebook videos on page reports is now stable.
• Also we have solved several issues on our Listen module.

We will keep you updated with pleasing news!

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• Now you can see your stories' completion rate and analyze their performance if they were being watched until the end or not. This feature is available only for your own stories.

• Our competitor comparison summary is now nice and tidy! We have changed the look of this table to make it easier to benchmark yourself.

• Values are added to columns in our Listen report and now you do not need to mouseover to see number.

• Your notification number will be as +99 if you have more notifications than 99.

Best,
Sociality.io Team

Get ready for some new amazing stuff! We are happy to announce our new toys below and please feel free to share your feedbacks:

• FEATURE FIRST! We are proud to announce that Sociality.io is the first tool in the world that allows you to detect your competitors' promoted Instagram posts with our Competitor Analysis module now! And not only detection, you can see their promoted and organic engagement metrics as well.

• You can see "green sign" on your competitors' post to detect if the post is promoted or organic and distributon of paid and organic engagement is also provided. You can filter promoted posts with using our filter on the top section.

• Our Engage module is available on our Android app! Now you do not need to switch between your laptop and smartphone and use our Engage module directly on our your Android phone.

• Our users was having a problem with exporting page reports with huge number of posts in the past due to file size. Now our team developed a different export method with this kind of reports and your page posts will be sent seperately than your charts.

Best,
Sociality.io Team

As you have already known, we got the approval for Linkedin v2 API in the past weeks and completed all the integration processes. Today, we’d like to announce that video contents can be published on Linkedin by using our Publish module. Yay!

What can I do with Linkedin Business?

• Publishing not only status and link contents but also video/photo contents

• Get detailed reports of your previous Linkedin accounts and your new Linkedin Business accounts
• Publishing multi photo contents
• Viewing the comments of your video contents and make comment as sub-thread

How can I publish a video content?

• Under the Publish module, you should just select the type of the content as video and add your video/text. That’s all!
• You can track your revise processes and content notes same as the other type of contents.

• After you publish your video, you can moderate the engagement of your content in your inbox on Sociality.

Get ready for some new amazing stuff! We are happy to announce our new toys below and please feel free to share your feedbacks:

• Now you don’t need to edit your pending posts to change its publish date! You can just drag and drop your posts on our calendar.

• Do you need to publish same post again? It takes a bit time to create all the post again but now we have “Duplicate” button to solve this problem!

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• The displaying problem of most active users in reports is now solved and you can create your page reports much faster than usual, especially for Facebook.
• Now you can preview your posts for mobile while composing!

Best,
Sociality.io Team

Hey everyone!

As your business grow, we are also working hard to improve your Sociality.io experience and our team pleased to announce fixed issues in the last month.

• Continued optimizing overall system performance.
• Bug on keyword filtering on Engage and Listen modules is now solved.
• Missing special days on calendar is now fixed.
• The duplication problem of conversations and mentions on Engage and Listen modules is now stable.
• Also we have solved several issues on our new onboarding process.

We will keep you updated with pleasing news!

Best,
Sociality.io Team

Get ready for some new amazing stuff! We are happy to announce our new toys below and please feel free to share your feedbacks:

• You don’t know how to add new social profiles, competitor pages or team members? Or something else? Now you can reach user guides right in your profile!

• Sometimes you can get errors on publishing process. But now you will know if these errors are because of wrong content format or temporary bug on platform APIs with notification e-mails and logs.

Best,
Sociality.io Team

Beside all bugfixes, we are also aware of several issues to increase our customers’ satisfaction with our tool. You can see our latest improvements below:

• On Engage module, after every action like like, hide or delete our conversation window was resetting itself and it was annoying for our users. Now these kind of actions are not going to trigger refreshing the chat window and provide much more enjoyable user experience.
• The displaying problem on social profile and competitor logos on Publish, Engage, Report and Competitor analysis is now solved and every pages’ profile picture refresh itself periodically.
• Now you can export long period reports with monthly or weekly chart style. This was only daily before and providing non-efficient reports in long terms.

• Now you can listen conversations on the web and social media in Azerbaijani language.

• Country and rank information of sources are now provided in the Listen module.

Best,
Sociality.io Team

Hey everyone!

As your business grow, we are also working hard to improve your Sociality.io experience and our team pleased to announce fixed issues in the last month.

• Continued optimizing issues on page and competitor analysis reports and exports.
• Bug on mobile application on login and Instagram publishing is now solved.
• Number of total reach and impression problem on Facebook reports is now fixed.
• The duplication problem of video type contents is now stable.
• Also we have solved several issues on filtering process on Report module.

We will keep you updated with pleasing news!

Best,
Sociality.io Team