Nonstop!

Have you joined the “One Word Tweet” challenge? 👀

Autumn started crazy! It all started when the US train company Amtrak accidentally tweeted the word "trains." Then it sparked a viral trend with the US president, NASA, and even Marvel superheroes jumping on the bandwagon. 

The power of social media has been talked about all the time, but it's never been clearer to see its power. Keep working for social and never miss updates, folks — so do we!

Here is our summary: Sociality.io in August 2022 ✨

Welcome! (Updated, improved, and got better 😌)

We have updated our Homepage on the tool. So, we welcome you in a more functional, colorful, and better way. Hope you like the new version. We think the new homepage will allow you to reach, understand and manage everything about your account details in one place with ease!

What we have added is highlighted in the visual above. Let's dive into the details real quick! Here is what is waiting for you on the new Homepage ✨

• You can reach the latest news, updates, and insights with one click to stay up to date! 
• The support button will always be there – in case you need us. (Or just to have a chat 🤗)
• Improved the brand summary area. Quick search among your brands is possible now with ease.
• Looking for your account details? Got you! We added a snapshot of expired tokens, invoice details, and plan information 👍
• Switching between your teams got easy too! One-click is now all you need 🙃

Analytics reports: Whenever you want!

We know that the social media reporting period is tough, and the process is overwhelming. 

However, it’s pointless to create content for social media marketing campaigns if you’re not tracking your performance 🥲

So, we are trying our best to improve our Analytics module continuously to provide you with some ease. This time, we devised the scheduling option for the page reports you create 🕓

All you need to do is as follows:

1. Generate your report.
2. Go to the “Schedule” icon and click.

3. Fill in the details and your preferences in the pop-up that appears.

   • Choose the report format you want out of PPT, PDF, CSV, and XLS.
   • Name your report.
   • Select frequency. (Weekly, monthly, or quarterly)
   • Add e-mail addresses you want your reports to send right into the inbox.
4. Voila 🥁 All is set now!

New: Hashtag analysis table for Instagram and Twitter in Competitor Analysis ✨

We have launched the hashtag analysis table for IG and TW in the Competitor Analysis module 🥁

Now you can simply track and uncover the hashtags that are used and worked best by your Twitter and Instagram competitors. Stay in the loop to gain visibility power with hashtag analysis. Enhance your Twitter and Instagram management experience by getting more done with less. 

New: Sorting by "Play" data for Reels in IG reports 💁🏻‍♀️

Instagram Reels is one of the industry’s most powerful players and Instagram's favorite format. It has changed social media marketing a lot — here is how. And for sure, the primary benefit of Reels is creating brand awareness by enabling your content to be seen on the Explore page and an endless feed of Reels. The more your Reels are played and seen, the more your content can be explored 🚀

When that is the case, tracking, measuring, and building strategies based on the IG Reels metrics is a goldmine action for social media marketers. We also felt the same and added the sorting option based on the play data for IG Reels. You can easily sort highest to lowest and lowest to highest Reels play with one click on your Instagram page reports 👍

Hope that feature helps you to understand better which content is working best for your audience 🤗

Enriched: Hashtag analysis on Twitter page reports #️⃣

We use hashtags every day to reach more people with similar interests, but what about measuring their efficiency? 🧐

Well, it is so easy now because we have added the hashtag analysis table on Twitter page reports under the Analytics module. (Hashtag analysis table is also available for the Instagram reports – as we have announced before) 

All you need to do is to discover the hashtags that work best to increase your Twitter content’s reach and engagement. Stay in the loop with hashtag analysis, and enhance your Twitter experience by getting more done with less.

• Must-have: General system improvement on the platform 🙃
• Fixed the disappearing thumbnail of Reels in IG reports. They are now visible!
• Solved the issue where conversations were not appearing in the “Closed” section in the Engage module.
• We made an improvement to fix the appearance of graphs in competitor analysis annual reports. They are all so cool now – as usual! 😎
• Fixed brand logo and profile picture problems across the platform. They are shining again ✨
• Of course, we took care of mobile too. Mobile improvements were successfully made 🤟🏻
• Anything else? Well, give us a heads up 👉 support@sociality.io
• See you in Beyond Beta September next month 🥰 

Do not miss the celebration 🥳

✨ Happy “Simplify Your Life Week” and “Single Working Woman's Day.” ✨

Yes, you heard right. According to some resources, the week of August 1-7 is celebrated as “Simplify Your Life Week” and today is celebrated as “Single Working Woman's Day.”

An amazing and happy week to my powerful ladies and everyone looking to simplify their life 🤗 We have some special updates, new features, and improvements for you to simplify your social media management journey. 

Let’s jump in!

Ladies and gentlemen: Sociality.io in July 2022 ✨

Our new reports are live now! We have added many new data, nicer graphics, better representations, and more. Most of our users have already completed their migration to new reports 🥳 

Haven't you migrated to new reports yet? 😔

👉 Here is your reminder and the last call: Our old reports will be removed from publication as of September 1st. So, please be sure to migrate to the new report type before September 1st and back up your old reports - if you think it will be necessary.

Reels Insights are available on Instagram reports 🍀

From now on, you can see your Instagram Reel’s content metrics in one place and get insights with ease. We have added a section called “Reels insights” to our Analytics module. All you need to do is check your Instagram reports and scroll a bit. To have an idea beforehand, here are some of the graphs and metrics you will see:

• Reels reach and plays,
• Daily reels plays,
• Daily reels reach,
• Reels organic Engagement Rate,
• Daily organic Engagement Rate and more.

Completely renewed: Report export 🖨

We were getting feedback on long waiting times and high file sizes in reports that were exported 🥲 We heard your feedback and made some improvements to the reports export process 🚀 Now, you can export your reports much faster due to the greatly reduced size of the exported files. 

Let’s summarize what is waiting for you while exporting reports with numbers ⤵️

• Our improvements have accelerated the file export process by ≈60%, and your waiting times will now be much less.
• The size of the exported files has been optimized, and the file size has been reduced to around ≈3MB, which used to be around 10MB.

Details of Instagram Reels via postcards ✨

As mentioned above, we have completed our integration with Instagram Reels. To let you have a better and more detailed understanding of your Reels strategies, we have added postcards of Reels to our Analytics module 🤗 The metrics you can reach include but not limited to ⤵️

• Total engagement: Total number of organic and paid likes, organic and paid comments, shares, and organic saved counts.
• Shares: The number of times that users shared the reel.
• Frequency: The average number of times each person saw your reel. The calculation is the number of plays divided by the organic reach.
• Organic reach: The number of unique Instagram accounts that have viewed the reel (not including ads-driven data).
• Organic ER:  (Organic likes + Organic Comments + Shares + Organic Saved) / Organic Reach x 100

Manage the crowd on your comments and messages with ease 💎

As George Orwell quoted once in Animal Farm book, “All animals are equal, but some animals are more equal than others.” On social media, all messages and comments are equal and matter, but some of them are more equal than others 🙃

Based on this, we improved in the Analytics and Engage module simultaneously and in a synchronized manner ✨ Go to the Analytics module and scroll down to see “Most comments and messages” and “Most liked comments,” – where the improvement starts. 

Now, you can not only see but also directly manage “Most comments and messages” and “Most liked comments.” We have added the “See messages” clickable area there, which will lead you directly to the relevant user's message or comment under the Engage module. And after that, all is on you! 

Adding pages got easy ✨

To live the soul of the “Simplify Your Life Week”, we have improved the “page adding” process for you! As Sociality.io aims to ease your social journey for all aspects of social media management, one of the issues that our customers have been encountering was traveling among tabs to add their pages to Sociality.io 🥲

We heard your feedback and tried our best to make you happy with the mentioned process. We added that "Add new page" button, so you can add pages directly from those screens instead of looking for it on the settings. I hope you like it and find the page-adding journey really easy peasy 🤗

• The user photo problem in various areas of the system has been fixed. Say “cheseeeee” and upload your photo now 📸
• The “Help Center” is helping properly again 🙃 We have fixed some articles with redirect problems in the Help Center.
• Fixed calculation error in paid engagement data in Instagram Competitor Analysis 🧮
• The problem in entering billing information and VAT number during the purchasing phase has been fixed 🤑
• Mission improvement: Bugfix and general user experience improvements were made on mobile. ☎️
• Must-have: General system improvement on the platform 🙃
• Do you have something to say? Here we are 👉 support@sociality.io
• See you in Beyond Beta August next month 🥰 

It is time to unlock your Instagram Reels potential with us 🚀

Let’s start with some statistics ⤵️

• Instagram Reels gets 22% more engagement compared to regular videos on Instagram.

When that is the potential, do not miss the chance to send your short and entertaining Reels. All you need to do is focus on the content you prepare, we can handle the rest. How?

Let’s get started ⚡

From now on, you can manage your Instagram Reels content and see the metrics in one place and get insights with ease 🤗

We have completed the Instagram Reels integration. What you can do is via Sociality.io listed below:

• Publish: You can easily publish your Instagram Reels using our collaborative dashboard.
• Engage: Managing your Reels engagements in one unified inbox via Sociality.io.
• Listen: Never miss any mention. Uncover the mentions of your Reels and analyze them with ease.
• Analytics: Tracking the metrics of your Reels is now possible with Sociality.io. The metrics you can track include but not limited to: Reels reach and plays, Reels organic Engagement Rate, Organic reach, and more.
• Competitor Analysis: Compare your and your competitors’ Reels metrics to determine your next content.

Sea, sun, sand, and our June summary 🤗

A little bit of summer is what the whole year is all about. Summer is officially there! Let’s start with personal suggestions 🙃 Enjoy the sun, eat fresh fruits, never forget to apply sunscreen cream, listen to less Lana Del Rey and watch more sunsets than Netflix. 

Here is our most colorful and energetic summary 🎨

Ladies and gentlemen: Sociality.io in June ✨

Now available with Sociality.io: Instagram Reels 🥳

Content is cute and funny, but what about the competition between Instagram Reels and TikTok? I think it is not hard to guess 🙃

Now, it is impossible to say who will win when everything changes in seconds. Well, long story short, we decided to integrate Instagram Reels into our platform 🥁

(We are not taking a side, TikTok can be with us any moment - stay tuned 😉)

Let’s see the features available with Sociality.io while managing your IG Reels:

• Publish: Share reels directly.
• Engage: Manage the Reel's comments.
• Listen: See the Reels containing the hashtag you searched.
• Analytics & Competitor Analysis: Generate Reels reports.
  
  

Summer vibes unlocked for page reports 🍉

We have updated the cover, content, and closing slides of the page reports, in general, their style 🪄

It was not on purpose, but we now have the watermelon sugar song’s taste, and vibe in our page reports ✨ As Harry Styles says:

“Tastes like strawberries

On a summer evenin'”

We hope you like the new style! Share your feedback with us or your favorite summer song with us 🌞

2 step publishing enabled for all post types on IG 📲

From now on, you will be able to publish your Instagram story, Reels, or similar content via 2-step publishing on Sociality.io. Let’s go over the steps to make the process easily understandable:

1. Go to Publish module and click “create post”
2. Choose Instagram
3. Under the “types” you will see the “2-step” option, choose it
4. When you set everything up for your content and click  “create”
5. Click the notification you got on Sociality.io mobile app.
6. The images will be downloaded to the mobile, and you can share them on IG.

Just in case you have some questions about the photo/video format for the 2-step publishing content, we put everything you need here ⤵️

“Copy link” button added to conversations 🔗

This new improvement comes from the Engage module 🙃 We have added the “copy conversation link” option to the right-up corner in the chat panel. The aim is to allow you to take the link of the relevant conversation in Sociality.io and share it with somebody you want. We hope it helps us to improve communication within the team. 

Manage your LinkedIn poll comments with Sociality.io 💎

As we all know that there are pol type of content on LinkedIn - mostly used by LinkedIn influencers and brands to create interactive content with the audience. Since the LinkedIn poll was not available in the API, comments on such content were not visible to us, and you could not manage them via the Sociality.io dashboard. Well, time for the good news 🥳 

You will now be able to manage comments on your LinkedIn poll content in the Engage module. Also, you will also be able to report these contents in your page reports under the Analytics module 🌞

• Must-have: General system improvement on the platform 🙃
• Fixed some bugs and made improvements in mobile two-step IG posts
• Issue fixed: Engage - “Retweet with the comment”
• Errors solved in adding/removing Instagram ad accounts
• Style updates have been made in new reports. Simple changes made like colors of some charts, formats of numbers.
• Errors fixed: Excel/CVS documents exported by Listen and Engage - the files were exporting empty 🥲
• See you in Beyond Beta July next month 🥰 You know where we are 👉 support@sociality.io

Hi, we have too much to talk about ✨

Even in history, many things happened in May. For example, did you know that the first color pictures of Earth from space are sent back from Apollo 10 on May 10, 1969? Now, human beings are planning to create a living area in space. What a story…May was super busy for us as well. Without further ado, let's have a quick look at what we have done in May 2022. 

Here is the summary of Sociality.io in May ☀️

Check your page reports - They include many new features and metrics now!

We aim to allow you to experience more comprehensive but direct-to-point representations of the social media reports. We hope these unique and fresh look for reports will enable you to uncover meaningful insights that contribute to more successful social media marketing campaigns 🚀

Wondering about the details? Please visit our blog post to see more about new social media page reports.

🚨 ATTENTION PLEASE 🚨

The old reports will be depreciated by 01 September 2022. If you want to keep your data, please be sure you save your reports before the mentioned date. Otherwise, you won’t be able to reach the old version of them 🥲

Have you seen our new website? 

We welcome our new website theme while appreciating our old friend with respect 🙃 We waited so long and worked hard to share this fantastic news. It is our pleasure to share that we moved to a colorful, fresh, and modern approach now 🥳 It has not only a brand new look but it also includes many amazing pages. Here are some of the highlights of our new design: 

• About us page: In order for you to get to know us better 🥰
• Case studies page: It got blossomed 🌸 You will look amazing here!
• API page: Meet with our social API page for details ✨

We have more! Come and say hello now. (You will love it 🥰)

Instagram carousel direct publishing is now available!

No more traveling around the Sociality.io desktop app and mobile app when publishing your amazing Instagram carousels 🥁 We have updated the Instagram carousel publishing process - it is “direct publishing” now 🥳 All you need is one click and then bumm 🚀

Focus on the carousel posts that will help you to customize your feed and increase engagement ✨ We will handle the rest for you ❤️

If you may have some questions, please visit our announcement page for details.

Brand new paid metrics were added to Twitter page reports✨

It is believed that Twitter is the best engagement platform with the audience. Well, when that is the point, we believed it would be so handy for you to see completely new metrics in your Twitter reports. So, enjoy the “impressions” and “organic-paid” distribution metrics for most of the Twitter metrics 🤗 Now you are one step closer to making the smartest decisions with your organic-paid social media campaigns on Twitter.

The “hashtag analysis” table for Instagram reports 🙃

We use hashtags on Instagram every day to reach more people with similar interests, but what about measuring their efficiency? 👀 Well, it is so easy now! Discover the hashtags that work best to increase your Instagram content’s reach and engagement ✨ Stay in the loop with hashtag analysis, and enhance your Instagram experience by getting more done with less. Uncover the number of posts used for, likes, comments, total engagement, and many other metrics related to hashtags that you used in one table.

Enjoy XLS - CSV exports for all of your page reports 🥳

Social media reports include so much insightful data. By investing in them, you can easily manage your online presence and set realistic goals for your social media management without all the tedious data collection. What is better than having such a report is to export those reports for many different formats - like PPT, PDF, CSV, and XLS. Choose the format you feel comfortable with, and we will handle the rest! 

• We were encountering some problems with Instagram carousel direct publishing. But no worries we fixed them 🥳
• Analytics module - We fixed the "dark background" problem in report exports.
• Engage module - We fixed the bug in the Inbox notification count.
• Listen module - We fixed the bug with excluded keywords.
• General system improvements were completed on both platform and mobile apps 🧿
• See you in Beyond Beta June next month 🥰 Reach us out whenever you need us, here we are 👉 support@sociality.io

We don't take “No” as an answer. Come and say hello now. (You will love it 🥰)

How crazy you can be for an announcement? The answer is: CRAZY AS HELL 🤩 We waited so long and worked hard to share this fantastic news. Yes, we have updated our website, and not only it has a brand new look but it also includes many amazing pages.

Here are some of the cool stuff we want to highlight from our new design. Let's dive in 🙃

Moved to a colorful, fresh, and modern approach 🥳

We welcome our new website theme while appreciating our old friend with respect.

Discover our journey from the beginning 🥰

Case studies got blossomed 🌸 You will look amazing here!

All of our resources are all-in-one place and one click away ✨

We added a few cool features and pages, too 🥳

Meet with our social API ✨

We are happy to launch Sociality.io API, where you can automate your social media workflows. Explore our docs and ready-made code examples to integrate up-to-date social media data into your internal tools and workflows.

Wondered more about details? Here you go!

TikTok analytics integration 🚀

A new era is starting for you and for us, too. We are integrating with TikTok for analytics so that you will listen to the TikTok data that speaks to you. Here is a short teaser for what is waiting for you inside:

• Your posts’ engagement and view distribution tables.
• Hashtag analysis that will help you to gain visibility power.
• TikTok post metrics to get a holistic overview of your activities.

Excited? We feel you. Stay tuned for more details ❤️

It is all about humans ✨

It is said that every success story starts with a dream. However, having a dream alone may not be enough. At this point, a team formed with a unique harmony and endless trust can take you beyond your dreams.

We know this and hereby share the reasonable pleasure of having such a team and accomplishing great work together.

It is an honor to thank all our teammates who contributed to that massive project. It worthed!

That was a short summary of our brand new website. Do not forget to visit and share your comments with us! Your feedback is more than welcome as always 💖

Happy ending 🤗

Welcome to the final day of our announcement series✨ Today we will be exploring what we have updated on our YouTube page reports. It was fantastic to be with you on that journey, hope you liked being a witness, too. Let's dive into the details 🥁

New metrics added to YouTube reports 🌞

The data says that “70% of millennial users watch YouTube videos to learn how to do something new or learn about something they’re interested in.” When the potential is so high we thought it would be so helpful for you to get to know your audience. We have added new metrics to our YouTube page reports. Enjoy the details of views as distributed among genders, ages, device types, and more.

Comparable and holistic graphs 🧿

Got confused while measuring your reach, impression, or engagement? Where do these metrics are coming from? Or, had question marks on the differences between your new and old post’s metrics? No worries, we got you! We have updated our YouTube reports and added a lot of new graphs to show where this reach, impression, or engagement comes from. Moreover, you can also observe the differences between your old and new posts with new graphs 🥳

XLS - CSV exports are now possible 🚀

Well, as with previous announcements, you can also export your YouTube reports in XLS and CSV formats. Uncover YouTube reports that include so many insightful metrics for you. Easily obtain all your data, set realistic goals for your YouTube management, and export those reports for many different formats as you wish - like PPT, PDF, CSV, and XLS.

Attention please 📣

The old reports will be depreciated by 01 September 2022. If you want to keep your data, please be sure you save your reports before the mentioned date. Otherwise, you won’t be able to reach the old version of them 🥲

Thanks for being with us in this announcement journey. Hope you will love the new reports ❤️

Hey, we are almost there!

We are continuing our announcement and as mentioned we are almost there ✨ Today we will be investigating what we have updated on our LinkedIn page reports. Excited? Let's dive into the details 🥁

New postcards 🥳

LinkedIn is a sacred social network, especially for the B2B sector. The platform is a magnet for professionals and decision-makers. There are many ways to grow your followers on the LinkedIn company page. For sure, one and the most essential one is to understand how your data speaks to you. So, we wanted to make that process better by updating the LinkedIn page report postcards. From now on, you will be able to new metrics such as watch time, viewers, and ER. Hope it helps!

XLS - CSV exports are now possible ✨

Well, as with previous announcements, you can also export your LinkedIn reports in XLS and CSV formats. Now, it is your turn to uncover LinkedIn reports that include so many insightful metrics for you. Easily obtain all your data, set realistic goals for your LinkedIn management, and export those reports for many different formats as you wish - like PPT, PDF, CSV, and XLS.

New metrics added to LinkedIn reports 🤝

It is our pleasure to share that we have added new metrics and graphs such as page views, and page and post engagements. We believe it would be so handy for you to see completely new metrics in your LinkedIn reports. So, enjoy the brand new and fresh metrics on your LinkedIn page reports 🤗

Attention please 📣

The old reports will be depreciated by 01 September 2022. If you want to keep your data, please be sure you save your reports before the mentioned date. Otherwise, you won’t be able to reach the old version of them 🥲

Almost there! Stay tuned for the YouTube reports update.

Hey again and again 🌝

Remember we started a series for the social media reports? Today, it is all about Facebook! We will briefly mention the updates on our Facebook reports. Keep reading to discover new additions, changes, and improvements.

Comparable and holistic graphs were added 🚀

Got confused while measuring your reach, impression, or engagement? Where do these metrics are coming from? Or, had question marks on the differences between your new and old post’s metrics? No worries, we got you! We have updated our Facebook reports and added a lot of new graphs to show where this reach, impression, or engagement comes from. Moreover, you can also observe the differences between your old and new posts with new graphs 🥳

New metrics added to Facebook reports 🤝

Having a high volume of page views is beneficial and needed for sure. Imagine exactly knowing the source of that views for your page! It would be so helpful to decide your next strategy on Facebook. Well, you are welcome 🤗 From now on, you will be able to obtain where your page views come from more clearly. With the new metrics and chart representation, you can easily understand and manage the external and internal referrals for your Facebook page.

XLS - CSV exports are now possible ✨

Well, as with previous announcements for Instagram and Twitter, you can also export your Facebook reports in XLS and CSV formats. Now, it is your turn to uncover Facebook reports that include so many insightful metrics. Easily obtain all your data, set realistic goals for your Facebook management, and export those reports for many different formats - like PPT, PDF, CSV, and XLS.

Attention please 📣

The old reports will be depreciated by 01 September 2022. If you want to keep your data, please be sure you save your reports before the mentioned date. Otherwise, you won’t be able to reach the old version of them 🥲

See you in the following report!

Hey again 👋

We are continuing our announcement series. So, today, it is all about Twitter reports!

In this announcement, we will briefly mention and go over what we have updated in our Twitter reports. Keep reading to discover new additions, changes, and improvements 🚀

Brand new metrics were added ✨

It is believed that Twitter is the best engagement platform with the audience. Well, when that is the point, we believed it would be so handy for you to see completely new metrics in your Twitter reports. So, enjoy the “impressions” and “organic-paid” distribution metrics for most of the Twitter metrics 🤗 

XLS - CSV exports are now possible 🥁

Twitter reports include so many insightful metrics. So you can easily manage your online presence and set realistic goals for your Twitter management without all the tedious data collection. What is better than having such a report is to export those reports for many different formats - like PPT, PDF, CSV, and XLS.

Choose the format you feel comfortable with, and we will handle the rest!

Twitter postcards — with more exclusive metrics now 🥳

We know metrics are the heart of Twitter management, and tracking them is essential. So, we wanted to make that process better by updating the Twitter page report postcards. From now on, you will be able to new metrics such as impressions, video views, or clicks. Moreover, we are providing their organic or paid distribution, too.

Attention please 📣

The old reports will be depreciated by 01 September 2022. If you want to keep your data, please be sure you save your reports before the mentioned date. Otherwise, you won’t be able to reach the old version of them 🥲

We are so excited about the following announcements. What about you? 🌝