Strong like Turkish coffee, smooth like lokum, and brewed with care in a cezve! ☕

I’m Micaela, the UX/UI and Graphic Designer here at Sociality.io, and I’ve got the latest updates and improvements to share with you this month. Let’s raise a cup this World Turkish Coffee Day to celebrate the rich traditions we love — while brewing updates just as satisfying!

Here is the Beyond Beta November at Sociality.io!

AI-powered description generator for Categories

We’ve enhanced the Listen module with AI technology, making it easier than ever to generate accurate and detailed category descriptions. Simply provide a keyword, and Sociality.io's AI will take care of the rest. 

👌 How to benefit from this improvement?

• ✨ Generate category descriptions with just a keyword.
• ⚡ Streamline your workflow effortlessly.
• 📈 Free up your team to focus on delivering valuable insights.

Enhanced capabilities for publishing collaborators

Collaborators now have the ability to add notes to posts, making communication smoother. They can also update posts, as long as they haven't been approved yet, allowing for more flexibility in content management.

👌 How to benefit from this improvement?

• 📝 Add helpful notes to posts for better collaboration.
• ✏️ Update posts before approval to improve content accuracy.
• 🔄 Streamline the content review process with more flexible editing options.

Revamped ‘Sentiment preferences’ screen

The ‘Sentiment preferences’ section has a fresh new look, designed to improve user experience and make it easier to navigate. With a more intuitive interface, you can now adjust sentiment settings with greater ease and efficiency.

👀 What’s new?

• 🧭 Easier navigation with a more intuitive layout.
• 👁️ Description preview for a better understanding.
• 🔍 Sort and search options for faster access to settings.

Gricreative and their Sociality.io experience 🤝

We had the pleasure of conducting an insightful interview with Zeynep Keleş, Social Media Team Lead of Gricreative, an agency that is elevating client strategies with 360-degree solutions

Here are some specific highlights Zeynep shares about their Sociality.io experience:

• 🌐 Holistic view with multiple social media platforms displayed in one place.
• 🖥️ Unified interface for competitor lists, positive and negative comments, and analytical data.
• 📊 Better market understanding to shape strategies and stay ahead.
• 💬 Efficient comment management in moderation processes from a single platform for added convenience.

We sincerely thank Zeynep and the Gricreative team for sharing their experiences and insights using Sociality.io.

You can read the full case study here 🙌

• General: Updates have been implemented across system and mobile platforms to enhance your overall experience.
• Engage: The ‘Undefined user’ error has been fixed, improving overall system stability and user experience.
• Engage: The ‘Close all’ function is now working properly, allowing you to close all conversations that have been answered perfectly.
• Listen: A bug that caused errors when users tried to update category or attribution names has been fixed. You can now update their names without any issues.
• Analytics: The missing video views metric for some Instagram posts has been resolved. You can now measure and view all metrics, including video views, without any issues.
• Engage: The issue of missing DMs for some Instagram accounts has been resolved. Easily access all direct messages with just your fingerprint now.

Got questions or feedback? Feel free to reach out! We’re here to help at 👉 support@sociality.io 💌 Your input is valuable to us!